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Founded in 1891 by Gerard and Frederik Philips, Royal Philips is a global health technology enterprise headquartered in Amsterdam, Netherlands. Having completed a strategic pivot into a pure-play health technology business, the company specializes in clinical technology, medical diagnostic devices, enterprise health informatics, and personal health products.

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role

SAP S2P (Jaggaer) Functional Engineer

Grade : H15

Location: Bangalore

Signify is amid the design, build and deployment of a global greenfield S/4HANA solution. To support the deployment and ensure stable operations and continuous optimization, we are establishing a global application maintenance organization.

The SAP S2P (Jaggaer) Functional Engineer is responsible operational support inS/4 HANA deployments and supporting and optimizing Jaggaer solutions and SAP S2P in a post go-live application maintenance environment. Collaborates within a global team and works closely with business stakeholders, partners and cross-functional teams to ensure stable, compliant and efficient procurement processes. The role focuses on functional support, issue resolution, system stability and operational effectiveness.

Key Areas of Responsibility

  • Support Procurement Business Process Owners, key users and project teams in maintaining SAP S2P and Jaggaer solutions aligned to the global template and deploying the global S/4 HANA implementation on a local level.

  • Provide functional support across core Source-to-Pay processes including Sourcing, Contract Management, Supplier Management, Requisitioning, Purchase Order management, and Invoice Processing.

  • Provide end-to-end functional support in an AMS environment including incident management, service requests, defect resolution and root cause analysis in line with agreed service levels.

  • Conduct impact analysisand testingto support quality delivery of changes and enhancements.

  • Support S2P processes with strong integration across Finance, Supply Chain, Manufacturing, and Reporting domains.

  • Monitor system performance, operational issues and user feedback to ensure stable and efficient day-to-day procurement operations.

  • Support critical procurement cycles including supplier on-boarding, contract renewals, and period-end accruals, ensuring continuity and timely issue resolution.

  • Provide user support, functional guidance and knowledge sharing to enable consistent adoption and operational effectiveness.

Critical Experiences and Skills

  • Bachelor’s or Master’sdegree preferably in Engineering, Information Technology, Supply Chain Management or a related field.

  • Hands-on experience inJaggaer and inSAP MM / S2P implementationand/or support.

  • Strong functional understanding of S2P processes including CatalogManagement, Strategic Sourcing, Supplier Performance Management, and e-Invoicing.

  • Experience working in a global application maintenance support or production support environment including stakeholder management and cross-functional collaboration.

  • Experience in system enhancements, incident resolution, problem management, testing and delivery of supportable business solutions.

  • Experience supporting critical procurement operations including high-volume transaction processing and vendor communication.

  • Good understanding of integration points between Jaggaer and SAP S/4HANA, as well as adjacent business domains.

  • Good understanding of Agile / Scrum ways of working and service management practices.

  • Strong analytical, problem-solving and communication skills.

  • Jaggaer or SAP certification in relevant modules is an advantage.

  • Ability to work effectively in a global, complex and highly integrated business environment.

Grading Differentiators

  • Good knowledge of SAP S2P and Jaggaer functional processes and incident management practices.

  • Operates independently within assigned functional scope and delivers with limited supervision.

  • Able to resolve moderately complex functional issues acrossJaggaerand inintegrated SAP processes.

  • Contributes effectively to support, enhancement and continuous improvement initiatives

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.

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