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Location
Remote (Austria)
Seniority
Middle · 3+ years exp
Employment
Full-Time

First seen by Alion on Nov 4, 2026.

Overview
Company
Impact
Profile match
Phoenix Tech helps businesses modernize their digital infrastructure, build custom software solutions, and scale with confidence. Web apps, mobile apps, IT consulting, data analytics & AI.

This position requires an in-depth understanding of the claims handling lifecycle, expert SAP configuration skills in FS-CM, and strong ABAP development capabilities to deliver efficient, customized claims solutions and ensure regulatory compliance.

Key Responsibilities

Functional Consulting & Configuration

  • Analyze and interpret complex business requirements from Claims and operations stakeholders (e.g., claims adjusters, claims auditors) and translate them into effective SAP FS-CM solutions.

  • Perform system configuration and customizing across all core FS-CM components, including:

  • Claims Product Configuration (e.g., configuring claim item groupings, coverage determination).

  • Setting up and maintaining the Claim Process Model and status management.

  • Configuration of Reserve Management, Payment Handling, and Subrogation/Recovery processes.

  • Defining rules for Fraud Management and claims analytics integration.

  • Managing interfaces and integration points with SAP FS-CD (Collections & Disbursements), SAP FS-PM (Policy Management), and FICO/GL.

  • Design and document detailed functional specifications for reports, interfaces, conversions, enhancements, and forms (RICEF).

  • Conduct unit, integration, and User Acceptance Testing (UAT), and provide comprehensive training and documentation.

Development & Technical Implementation

  • Develop and modify ABAP/ABAP OO programs to implement custom claims-specific requirements.

  • Utilize and extend FS-CM-specific technical components such as BAdIs, User Exits, and enhancement points (e.g., within the Claim Handler's Desktop).

  • Develop interfaces for data exchange with external systems (e.g., medical providers, repair shops) via Web Services or APIs.

  • Troubleshoot and perform technical debugging of ABAP code and complex FS-CM configuration.

  • Collaborate on technical upgrades, patching, and performance optimization within the FS-CM.

Required Qualifications & Experience

  • Expert knowledge of the FS-CM technical and functional architecture (Claim Header, Claim Item, Participant, Claim Handler's Desktop). Proficiency in configuring the Claim Process Model and Coverage Determination. Deep understanding of Payments and Reserves.

  • Advanced ABAP programming skills. Experience with FS-CM specific development objects (e.g., custom events, enhancements). Proficiency in debugging and performance analysis. Familiarity with SAP data models, particularly in FS-CM.

  • Excellent communication (written and verbal) and presentation skills. Strong analytical and problem-solving abilities. Ability to work independently and collaboratively in a team environment.

Professional Experience:

  • Minimum of 3 years of dedicated, hands-on experience in implementing and supporting SAP FS-CM.

  • Demonstrated expertise in both functional customizing and ABAP development within the FS-CM context.

  • Strong understanding of Claims Business Processes across at least one major insurance line (P&C/Non-Life, Health, or Auto).

Strong integration knowledge/experience with FS-PM and FS-CD

Interested? Apply now at [email protected]

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