Key Account Manager

【Position Overview】

PingPong is seeking an experienced and well-connected BD to focus on acquiring and serving Enterprise and Institutional clients across Nigeria and key African markets. We are specifically looking for candidates with a mid-to-senior level Corporate Banking / Relationship Manager background at a leading Nigerian commercial bank, who possess established client relationships with top-tier local enterprises. You will leverage your deep banking expertise and network to drive the adoption of PingPong’s cross-border payment solutions among the region’s most prominent businesses.

【Key Responsibilities】

1. Key Account Manager Client Acquisition & Resource Conversion

• Leverage your existing client network from the banking sector to identify and acquire Enterprise and Institutional clients in Nigeria and key African markets, including top-tier local corporations, multinationals, financial institutions, and government entities.
• Reach C-level decision-makers through high-level business meetings, industry events, and key referrals, uncovering client needs in cross-border acquiring, remittance, fund settlement, and corporate treasury management.

2. End-to-End Sales Management

• Manage the full sales cycle: prospecting → needs analysis → solution design → high-level negotiation → contracting → implementation.
• Design tailored cross-border payment solutions for complex enterprise needs, coordinating with internal teams (Product, Risk, Compliance) to ensure seamless delivery.

3. Deep Relationship Management

• Build and maintain long-term strategic relationships with C-suite executives, CFOs, and treasury heads of key clients, driving client retention and wallet share expansion.
• Serve as the primary point of contact for key clients, ensuring timely issue resolution and exceptional service delivery.

4. Market Intelligence & Strategic Input

• Develop deep insights into the enterprise landscape, industry dynamics, competitor activities, and regulatory changes in Nigeria and key African markets, providing strategic input to sales and product teams.
• Represent PingPong at high-level industry conferences and regulatory engagements, enhancing the company’s brand presence among top-tier local enterprises.

5. Sales Target Achievement

• Take full ownership of individual sales targets, ensuring KPIs related to client acquisition, GMV, and revenue are met or exceeded.

【Qualifications & Requirements】

1. Eligibility

• Fluent in English (business negotiation level); proficiency in local languages (Yoruba, Hausa, Igbo) is a plus.

2. Experience (Must-Have)

• Minimum 5 years of experience in banking or financial services, with at least 3 years in a mid-to-senior level Relationship Manager / Corporate Banking role at a leading Nigerian commercial bank (e.g., Zenith Bank, GTBank, Access Bank, First Bank, UBA).
• Established client relationships with top-tier Nigerian enterprises and institutions, with a proven track record of converting those relationships into business opportunities.
• Proven experience in Enterprise-level sales or relationship management, with deep understanding of corporate decision-making processes and procurement mechanisms.

3. Industry Knowledge

• Deep expertise in corporate banking, corporate finance, trade finance, and cross-border fund flows.
• Strong knowledge of CBN regulations, AML requirements, and corporate compliance frameworks.
• Basic understanding of cross-border payments, acquiring, and remittance, with the ability to quickly learn and articulate PingPong’s value proposition to sophisticated clients.

4. Sales & Interpersonal Competencies

• Strong negotiation skills: Proven ability to engage C-suite executives and close complex enterprise deals.
• Deep relationship management: Demonstrated ability to build and maintain long-term, strategic client relationships.
• Resource integration: Ability to coordinate internal resources to deliver customized solutions for complex enterprise needs.

5. Core Competencies

• Goal-oriented & resilient: Ability to achieve ambitious targets in a complex, high-stakes environment.
• Professional maturity: Represents PingPong with credibility and confidence when engaging top-tier clients.
• Integrity & compliance: Strong understanding of banking and financial industry compliance requirements, with unwavering ethical standards.

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