MSP/VMS Implementation Lead

Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.

Job Summary

VMS Deployment: Responsible for implementation phases, including requirements gathering discussions and meetings, coordination with assigned project managers, designing/describing, and managing the MSP & VMS configuration solution to solve client specific business problems through various VMS platforms.

VMS Deployment: Solution design consulting, VMS Configuration, process flow creation and documentation.

VMS Deployment: Training of VMS analyst, steady state VMS support team & MSP Operations team on processes & documentation (guides, notifications, SOPs).

Qualifications

• Advanced configuration knowledge of VMS Platforms (Fieldglass, Beeline, VNDLY) (Beeline Level 2 certification & Fieldglass advanced certification/system integrator certification preferred)
• Prefer a minimum of 5 years previous experience in contingent workforce management supporting MSP/VMS, as well as experience with Beeline, FG & VNDLY VMS
• Demonstrated ability to work independently and within a team
• Ability to develop creative solutions to challenging problems

• Self-starter who shows solid initiative and ability to work independently with little direction while exercising good judgment
• Curious mind/problem solver that has a desire to improve the world around them and is willing to go the extra mile
• Ability to work with ambiguous directions and make progress on goals despite ambiguity
• Bachelor’s Degree is preferred
• Fast-paced; deadline driven environment - can be long hours on projects when needed - general expectation is 45 to 50 hrs but at times 60 hours may be required

• Some travel is possible
• Very high performance expectation environment with high degree of accuracy and attention to detail needed