Product Manager - Swift

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Visa, a global leader in payments and technology, is at the heart of 259 billion transactions annually, connecting consumers, merchants, financial institutions, and governmental entities across 200+ countries. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payment network, empowering individuals, businesses, and economies to thrive. Our unified purpose is to uplift everyone, everywhere by being the best way to pay and be paid. Join our purpose-driven company and make an impact. Experience Life at Visa.

This Product Manager role sits within Visa Direct’s Currencycloud product, focused on building the infrastructure that powers how money moves globally. You’ll help businesses send, receive and manage funds across borders quickly, cheaply, and with full transparency and control. Money movement sits at the heart of how businesses and consumers operate, so the work you do here has real, measurable impact.

You’ll own a product area end to end, working with a dedicated engineering team and cross-functional partners to decide what matters most and how to move it forward. You’ll shape the vision and roadmap for your area based on client needs, business goals, market context and what you learn through discovery.

You’ll spend time understanding how clients use our products, where the experience breaks down, and where we can create something better. From there, you’ll define and launch features, stay close to how they perform in the real world, and use data, feedback and judgement to decide what to do next.

We’re looking for people with high agency, who take initiative, create clarity and don’t wait for perfect direction. You’ll have space to own problems end to end, influence beyond your immediate team, and deliver meaningful outcomes with your team. This role reports into a Product Director or Group Product Manager.

Responsibilities

Strategy and Vision:

• Collaborate in crafting your tribe’s strategy by doing deep market, customer, competitor and technology research.
• Develop a product strategy and roadmap for your team based on company strategy, tribe strategy, deep market, customer, competitor and technology research.
• Build alignment and secure buy-in for the product strategy from colleagues and stakeholders.
• Turn strategy into a clear, prioritized backlog and roadmap for your team.

Discovery:

• Lead discovery with clients to uncover real problems, unmet needs and new opportunities
• Work with customers and colleagues to generate, test and refine ideas for new features and products.
• Go deep on payment flows, bank and operational processes, and systems maps to understand how things work end to end.
• Work with internal & external teams to develop and maintain clear technical documentation
• Ensure requirements are detailed enough to take into sprint, including functional & non-functional requirements
• Use what you learn from customers and data to separate signal from noise, challenge assumptions, and focus the team on the highest-impact problems.

Delivery:

• Manage end-to-end product development, from shaping the problem through to building and launching it for our clients.
• Prioritize the product backlog based on customer, commercial, and strategic value, potentially across more than one scrum team
• Partner closely with engineering and delivery counterparts to keep the team focused, effective and moving at pace.
• Give clear context on what is being prioritized and why, so the team can make good decisions quickly

Adoption:

• Collaborate with the Product Marketing and GTM teams to define the go-to-market plans, positioning and launches.
• Drive product adoption across various regions, segments, and use cases, not just releasing features.
• Measure product performance and impact after launch and use data and insight to decide what to improve, scale or stop.

What Success Looks Like

• A clear strategy, roadmap and backlog that connect customer problems to business outcomes.
• Features and improvements shipped at pace that solve real problems and create measurable value.
• Strong product judgement, shown through good prioritization, clear trade-offs and thoughtful use of data.
• Owning a product area that is gaining adoption, performing well and improving over time

Visa requiresat least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• You don’t need to tick every box to apply, but this role will be a strong fit if you have most of the following:
• At least 3-4 years proven experience in a Product Owner/Product Manager role, preferably in a software-first Fintech or tech start-up
• Experience owning a product area or major initiative from discovery through launch and iteration.
• Experience shipping products and can clearly demonstrate impact by moving key customer and business metrics.
• Strong prioritization skills, with the ability to define and manage a backlog and make tough trade-offs.
• Comfortable working with agile frameworks like Scrum or Kanban, and across 1-2 teams
• Experience crafting a vision for your product based on customer discovery, market research, data analysis, etc.
• Preferably domain knowledge in Fintech - e.g. payments, FX, transaction banking or trading
• Experience shipping features to customers, measuring impact, and using those learnings to shape future plans.
• Personal Qualities:
• You have a strong bias to action and a track record of getting things done.
• You take ownership, follow through, and hold a high bar for the quality of your work
• You’re strong with stakeholders and can influence across cross-functional teams without formal authority.
• You’re analytical and commercially sharp, and able to turn insight into action.
• You’re comfortable challenging the status quo and always curious about the way things work
• You communicate clearly and confidently, in writing and in person.
• You bring structure and attention to detail, while staying focused on the bigger picture.
• You’re comfortable working in a scaling environment where not everything is defined.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.