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Location
Remote/Hybrid (Reykjavík, Iceland)
Employment
Contractor
Overview
Company
Impact
Profile match
Planet is a London-headquartered payments and software company that provides card acceptance, tax-free shopping and VAT refund services, dynamic currency conversion, hotel property management systems such as Protel and hospitality network solutions for retail and hospitality businesses. Founded more than 35 years ago and backed by private equity investors Advent International and Eurazeo, it has over 2,500 employees across six continents, serves customers in more than 120 markets and has offices in cities including Galway, Dortmund and Porto. It hires multilingual customer support and refund desk staff, sales and account managers, solution consultants and software engineers.

About Planet

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

Role overview

A 6-month, full-time & part time, Iceland-based field operations role starting July 2026. Focused on operational support for principal commercial partner and enhancing the customer Tax free experience in Iceland. The role includes:

What you will do:

  • In-store training and awareness build for key merchant partner
  • Stationery delivery and stock maintenance across partner's high-traffic locations
  • Local first-line phone support on the Icelandic number
  • On-floor presence during cruise and peak tourist days
  • Refund-point coverage at Keflavík and the smaller airports and ports
  • An administrative and reporting function within the global Tax Free Support team

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

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