HR Assistant

Pay range: 21-31/hr

*depending on exp

Position Summary

The HR Assistant provides administrative and operational support across Human Resources programs and processes, helping to ensure a positive employee experience and efficient HR service delivery. This role supports employee lifecycle activities, maintains employee records and HR documentation, assists with compliance and reporting activities, and serves as a key resource for employee inquiries and HR operational support.

Employee Lifecycle Administration

· Manage employee onboarding activities, including new hire benefit elections and Form I-9 completion; support benefits orientation as needed

· Coordinate employee offboarding activities in partnership with IT, Legal, Payroll, Benefits, and HR Business Partners

· Manage internal transfer processes and associated administrative tasks

· Support the exit interview process, conduct exit interviews, and consolidate feedback and data

· Coordinate employee headshot processes and updates within the HRIS

· Process unemployment claims and respond to related inquiries

Employee Records & Documentation Management

· Maintain accurate and up-to-date employee records, including personal information, employment documentation, promotions, transfers, and terminations

· Ensure compliance with data privacy, record retention, and confidentiality requirements

· Manage electronic and physical filing systems

· Maintain employee personnel files and Documents of Record

· Organize and maintain HR-related documentation, forms, templates, and reference materials

· Oversee outsourced employment verification process; prepare verification and authorization letters

· Manage Form I-9 reverifications and updates

· Partner with Legal to coordinate and fulfill requests for employee records and documentation, including subpoenas and former employee file requests

Employee Support & HR Services

· Serve as a point of contact for employee HR-related inquiries and provide timely assistance

· Responsible for HR Operations mailbox, triaging questions and responding to inquiries

· Coordinate company recognition and acknowledgement of employee life events, including sympathy flowers and newborn gifts

Compliance, Reporting & Policy Administration

· Support employee education and awareness of HR policies and procedures

· Participate in HR audits and support implementation of audit recommendations

· Support Affordable Care Act (ACA) reporting and compliance activities

· Maintain labor law postings, including onsite and electronic notices

· Audit and maintain employee job descriptions

· Assist with development, maintenance, and administration of HR policies and procedures

· Manage the Employee Handbook, including content updates, posting, and compliance reviews

HR Operations & Administrative Support

· Update and maintain ARC content for HR Operations, Benefits, and Leave programs

· Support HR communications, including coordination with Corporate Communications, intranet postings, and employee communications

· Facilitate and track purchase orders, contracts, and statements of work for the Benefits and HRIS teams

· Manage the HR FedEx account and coordinate mailing requests

· Provide project support for Benefits and Leave programs as needed

· Serve as back-up support for Benefits and Leave functions

Continuous Improvement

· Identify opportunities to improve HR processes and operational efficiency

· Participate in projects focused on enhancing HR services, processes, and employee experience

Qualifications

· Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

· 0-3 years of experience in HR Operations, Human Resources, or a related role

· Knowledge of HR laws, regulations, and HR best practices

· Strong organizational skills with exceptional attention to detail and accuracy

· Excellent communication and interpersonal skills

· Ability to handle sensitive and confidential information with discretion

· Strong problem-solving skills and a proactive approach to work

· Ability to effectively prioritize and manage multiple responsibilities in a fast-paced environment

· Proficiency with HRIS systems and Microsoft Office applications