Quality Technician II

Can you please confirm your top 3 skills sets required?

• Attention to detail
• Technical knowledge and writing skills.
• Willingness ask questions when unsure and complete repetitive tasks.

Can you please confirm the 3 main responsibilities/day to day activities required for this role?

• Receive failed medical devices from the field carefully documenting product receipt
• Evaluate failed contaminated devices in a bio-hazard lab
• Document result of analysis using technical writing skills.

• What products (if any) will this role support?

Almost the entire Medtronic Endoscopy portfolio.

What is your target years of experience?

2 years of technical experience in a lab with a high school degree

or

0+ years of experience with a college degree

Responsibilities may include the following and other duties may be assigned. Performs analyses, inspection, and tests of raw materials, packaging materials, quantitative assays on samples, and/or finished products from manufacturing, to ensure quality standards and compliance to customer and regulatory requirements, and tolerance specifications for the chemical or physical property. Performs a variety of qualitative tests or qualitative assays on samples, and to aid in maintenance and certification of test instruments and apparatus to ensure compliance. Performs required inspections, checks, analysis and documentation of studies. Prepares and monitors quality statistics and reports. Reviews production records for conformance to procedures. Conducts non-conformance tests of manufactured, packaged or tested product.

TECHNICIAN SUPPORT CAREER STREAM: Provides technical support in areas such as production, operations, maintenance, safety, testing, process improvement or product development. Uses schematics, diagrams, written and verbal descriptions or defined plans to perform testing and troubleshooting on electronic or mechanical components, equipment or systems. Gathers, maintains, formats, compiles, and manipulates technical data using established formulae and procedures, and performs detailed mathematical calculations. For higher levels, may suggest and/or make improvements to optimize work processes.

DIFFERENTIATING FACTORS

Autonomy: Established and productive individual contributor, working under moderate supervision. Performs tests, interprets data and develops reports.

Organizational Impact: Performs intermediate technical activities requiring judgment and decision-making. Work consists of technical tasks that are typically routine.

Innovation and Complexity: Technical problems faced are generally routine, but may require interpretation of procedures or policies to resolve problems. May be required to highlight areas of concerns/problems in own job area.

Communication and Influence: Communicates typically with internal contacts. Obtains and provides technical information requiring some explanation or interpretation.

Leadership and Talent Management: May provide guidance and assistance to new or entry level employees.

Required Knowledge and Experience: Requires working knowledge of systems, techniques, tools and procedures typically obtained through prior related work experience, training, and/or education. Requires a 1+ years of relevant technical experience, which may include a combination of practical experience and applicable training, education, or certification. No minimum education requirement. Some countries/ jobs may require vocational training and/or certification.