Senior Bioinformatics Applications Scientist

Senior Bioinformatics Applications Scientist, NGS

About the Role

We’re seeking a Senior Bioinformatics Applications Scientist to join a commercial team supporting customers across genomics and NGS. This is a customer-facing role combining bioinformatics, NGS applications, technical consulting, and sales support.

You’ll partner with customers to understand their technical needs, provide bioinformatics and NGS expertise, support custom panel design, troubleshoot data analysis workflows, and collaborate closely with Sales, Product, R&D, and other internal teams.

Remote | ~10% travel

What You’ll Do

• Serve as a technical expert for customers and Sales teams across NGS and bioinformatics applications.
• Support pre- and post-sales activities, including customer meetings, presentations, technical discussions, and troubleshooting.
• Support custom NGS panel design and customer-specific applications.
• Provide bioinformatics support for NGS data analysis, proof-of-concept studies, and workflow troubleshooting.
• Translate customer requirements into technical solutions and communicate customer feedback internally.
• Partner cross-functionally with Sales, Product, R&D, and other teams to support customer and market needs.
• Stay current with advances in genomics, NGS, and bioinformatics.
• Travel approximately 10% for customer and internal meetings.

What You Bring

• PhD + 2 years, or BS/MS + 7 years, of relevant biotech/commercial genomics experience.
• Strong knowledge of NGS applications and bioinformatics, including WES, RNA-seq, methylation, or related workflows.
• Experience with tools such as BWA, GATK, IGV, UCSC, SAMtools, Picard, and bedtools.
• Strong Linux/command-line skills.
• Excellent communication, problem-solving, and customer-facing skills.
• Ability to work independently and collaboratively in a cross-functional environment.

Nice to Have

• Experience in medical genetics, oncology, or immunology.
• 4+ years in a customer-facing scientific or technical role.
• Molecular biology and NGS library preparation experience.
• Strong understanding of molecular and medical genetics.

This is an excellent opportunity for a bioinformatics or genomics professional who enjoys working directly with customers and wants to combine deep technical expertise with commercial impact.