IT and Security Manager

LEADERSHIP AND TEAM DEVELOPMENT

• Manage, mentor, and develop the IT and security team to foster collaboration, accountability, and highperformance.
• Conduct regular one-on-one meetings and performance evaluations to guide team growth and development.
• Establish clear performance goals and provide actionable feedback to ensure continuous improvement.

IT INFRASTRUCTURE AND OPERATIONS

• Oversee the design, implementation, and maintenance of IT systems, including networks, servers, and applications
• Ensure IT systems are optimized for efficiency, scalability, and security, applying necessary updates and patches promptly.
• Monitor system performance, addressing issues proactively to minimize downtime and disruptions.

CYBERSECURITY AND RISK MANAGEMENT

• Implement a comprehensive cybersecurity strategy, safeguarding company systems and data against emerging threats.
• Conduct security assessments, incident response drills, and training programs to foster a culture of security awareness.
• Identify and mitigate risks through regular audits, monitoring, and collaboration with stakeholders.

REGULATORY COMPLIANCE AND DOCUMENTATION

• Enforce IT policies and procedures to maintain compliance with industry standards and legal regulations (e.g.,HIPAA,GDPR).
• Maintain accurate records of compliance efforts, including policies, audit results, and corrective actions.
• Work with auditors and other stakeholders to ensure the organization meets all regulatory requirements.

STRATEGIC COLLABORATION

• Act as a strategic partner to other departments, aligning IT and security capabilities with business objectives.
• Support Client and VA Acquisition teams in resolving technical concerns and facilitating seamless client onboarding.
• Collaborate with HR to oversee IT-related aspects of onboarding and offboarding, ensuring proper system access controls.

GENERAL QUALIFICATIONS:

• Minimum 5 years of managerial experience in IT and cybersecurity roles.
• Hands-on experience administering Google Workspace in a mid sized business environment with multiple departments, security groups, shared drives, and third-party SaaS integrations. Experience should include user lifecycle management, security controls, access policies, and day-to-day support.
• Proven expertise in process improvement, coaching, and leadership development.
• Advanced knowledge of PC hardware, software, networks, and internet security.
• Experience in setting up and troubleshooting remote work environments.
• Relevant certifications (e.g., CISSP, CompTIA Security+, CCNP, ITIL).
• Strong critical thinking and a proactive, problem-solving mindset with exceptional communication, decision-making, and interpersonal skills.