Enterprise Systems Test Technician

Position Summary

The Enterprise Systems Test Technician prepares, configures, tests, and troubleshoots enterprise server and storage systems in a manufacturing environment. This role works closely with the integration team to ensure systems meet quality, functionality, and performance standards prior to shipment.

The ideal candidate has a strong technical aptitude, enjoys diagnosing hardware and system issues, and is comfortable working with complex computing equipment in a fast-paced production environment.

Essential Duties & Responsibilities

System Testing & Validation

• Prepare and connect server and storage systems to designated test environments.
• Execute functional, performance, diagnostic, and burn-in testing using approved software and test procedures.
• Monitor test progress, review system logs, and verify systems meet established pass/fail criteria.
• Ensure all required testing is completed and documented prior to release.

Troubleshooting & Problem Resolution

• Investigate and diagnose hardware, software, networking, and configuration-related issues identified during testing.
• Isolate failed components and perform authorized replacements or corrective actions.
• Retest systems following repairs to verify successful resolution.
• Escalate complex technical issues to Engineering, Quality, or Product Support teams as needed.

Documentation & Quality Assurance

• Record test results, repairs, and system information within manufacturing and inventory systems.
• Maintain accurate documentation of failures, corrective actions, and retest outcomes.
• Verify systems meet customer, engineering, and quality requirements.
• Follow established manufacturing, quality, ESD, and safety procedures.

Production Support

• Support the movement, staging, and preparation of systems throughout the testing process.
• Maintain an organized work area and contribute to efficient production flow.
• Participate in continuous improvement initiatives to improve testing efficiency and quality.

Requirements

• High School Diploma or equivalent.
• 2+ years of experience in hardware testing, electronics manufacturing, system integration, server support, networking, or a related technical field.
• Experience troubleshooting computer hardware and system-level issues.
• Basic understanding of networking concepts, including Ethernet connectivity and IP addressing.
• Ability to read and follow technical documentation, test procedures, and work instructions.
• Strong attention to detail and problem-solving skills.

Nice to Have

• Associate degree in Information Technology, Electronics, Computer Engineering Technology, or a related field.
• Experience testing enterprise servers, storage systems, networking equipment, or data center hardware.
• Familiarity with Linux operating systems.
• Experience working with manufacturing test software, diagnostic tools, or production environments.
• Knowledge of SSDs, NVMe storage, PCIe devices, networking hardware, and related technologies.
• Experience working in an OEM, contract manufacturing, or high-volume production environment.

COMPENSATION:

The base range for this position is $22.11 to $25.00; the exact salary depends on several factors such as experience, skills, education, and budget.

BENEFITS OVERVIEW:

We offer a competitive benefits package that includes medical, dental, vision, basic life and AD&D coverage, short- and long-term disability, a 401(k) retirement plan, annual discretionary salary increases and bonuses. Employees receive paid company holidays, paid time off, and access to company-paid training. Optional benefits include tuition reimbursement, a 529 college savings plan, pet insurance, legal and ID theft coverage, and other voluntary insurance plans.