Senior Software Engineer (Provider)

About the team:

As a Senior Software Engineer on our Provider team, you will have the opportunity to apply your Full Stack expertise towards building the next generation of our core infrastructure that will enable thousands of hospitals and clinics - and empower millions of patients - to discover a better healthcare experience. You’ll be joining an experienced, collegial, and supportive team of Engineers eager to learn, teach and ultimately make a difference. You'll own product and design decisions for your domain, defining what gets built and how it works.

This team is the one that makes all of the connections with our providers happen; Finding the optimal approach to integrating with their systems is critical to delivering seamless connectivity across the PocketHealth platform. The Provider team has a big mandate - and we need your help to bring it to life.

This job posting is for an existing vacancy. The salary range for this position is $140,000 - $170,000 annually, depending on the experience and expertise you bring to the team. Salary is just one part of the story, though; this role is eligible for equity in the form of stock options and includes a comprehensive health and benefits package. We view our compensation as a total investment of your well-being, designed to support you in both your work and your life outside of it.

This is a hybrid position with two days a week in our Toronto office, where we collaborate deeply; the rest is yours to work from wherever you do your best thinking.

How we build:

Every deployment is different. Healthcare providers run similar systems but operate them in ways that diverge in the details and those details are where automations succeed or fail. We build to fit each client's actual workflows, which means you'll write purpose-built code, own the edge cases, and ship something that genuinely works rather than something that almost works.

AI is a first-class part of how we work. Claude Code, Codex, and AI-assisted development are standard practice on the Provider team - they're what let us move fast, build with precision, and keep quality high across multiple simultaneous deployments. Our engineers have the agency to advocate for the tools they need to ship with quality and pace, and we're looking for others who bring that same instinct.

How you'll make an impact:

• Own the architecture, design, development, deployment, and operations of the solutions you build
• Improve provider patient flow and quality of care across the full stack on the features you ship
• Reduce manual effort for provider partners by building smarter workflow automation
• Design and implement integrations that connect provider systems to PocketHealth, eliminating gaps in information exchange
• Bring strong user empathy and a focus on quality and speed to everything you ship

What you'll need to be successful:

• 5+ years of software engineering experience with a full-stack skill set (our tech stack: Go, Angular, TypeScript, C#, MySQL)
• Experience building and maintaining scalable, reliable integrations and customer-facing applications
• Familiarity with CI/CD practices and microservices architecture
• Experience with UIs that have scaled in production
• Comfort owning production services end-to-end, from observability and monitoring to incident response and resolution
• A collaborative mindset, strong communication skills, and a proven ability to work across teams without losing your sense of ownership
• Bachelor's degree in Software Engineering, Computer Science, or equivalent experience

Ways of working:

• You're an engineer first - your default response to a problem is to build a solution, not escalate it
• You use AI tools fluently as part of your daily engineering practice: Claude Code, Codex, Cursor, Copilot, or equivalent
• You thrive in environments where requirements are discovered through doing, not just scoping
• You communicate clearly and naturally with non-technical stakeholders, without losing engineering precision
• You can manage multiple active deployments without dropping threads or cutting corners
• You hold yourself to a high bar on both code quality and client outcomes