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Salary
$138k – $154k per year
Location
Hybrid (Salt Lake City, United States)
Seniority
Middle
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 25, 2026. First seen by Alion on Oct 19, 2026. PointClickCare scores B on the Alion truth index.

Overview
Company
Impact
Profile match
PointClickCare is a Canadian health technology company that provides cloud-based electronic health record and care collaboration software for long-term care, senior living, home health and other post-acute care providers. Its platform covers clinical documentation, billing and revenue management and data exchange with hospitals, health plans and pharmacies, and connects with more than 400 partners through its marketplace. Founded in 2000, it hires software engineers, data analytics engineers and accounts receivable specialists in Canada and the United States. The company is headquartered in Mississauga, Ontario, Canada.

About the Role:

As an Intermediate Site Reliability Engineer, you will bridge the gap between development and operations, ensuring our systems are highly reliable, scalable, and efficient. You will be responsible for maintaining the uptime and performance of our systems, applications, automating processes, and implementing best practices in site reliability and system administration. You’ll collaborate closely with cross-functional teams to optimize system architecture and drive operational excellence. You’ll have complete autonomy in making infrastructure performance enhancements to ensure we have the most stable and secure environment possible for our world class healthcare solution.

Key Responsibilities:

· Experience administering Linux environments -- preferably Ubuntu or other Debian-based distros

· Experience in setting up servers and services in both On Premise and Cloud infrastructure (Azure and AWS)

· Infrastructure As Code using Terraform and Ansible

· Experience with Log Aggregation Tools, specifically Splunk in both an administrative and user capacity

· Experience with additional Observability Infrastructure Tools :Nagios, Grafana, DataDog

· VMware administration and maintenance enhancements

· iSCSI Storage Administration in a HPE Nimble environment is a plus

· Dell Hardware Experience in an OnPrem environment

· Azure/AWS Infrastructure provisioning

Your Key Strengths:

· Expertise in Linux Environments: Deep understanding of Debian based Linux distributions and their configurations, file systems, and management.

· Scripting and Automation Skills: Proficiency in scripting languages like Bash, Python, or Perl to automate tasks, streamline processes, and improve system efficiency.

· Networking Knowledge: Strong grasp of networking concepts, including TCP/IP, firewalls, DNS, and routing, to effectively manage and troubleshoot network-related issues.

· Security Best Practices: Knowledge of Linux security protocols and practices, including user permissions, access controls, firewalls, and intrusion detection systems, to ensure system integrity and data protection.

· System Monitoring and Performance Tuning: Ability to use monitoring tools (like Nagios,JSM or Prometheus) to analyze system performance, identify bottlenecks, and optimize resources for better efficiency.

· Disaster Recovery and Backup Solutions: Expertise in implementing and managing backup and recovery strategies to protect data and ensure business continuity in case of failures.

· Collaboration and Communication Skills: Strong ability to work collaboratively with development teams, stakeholders, and other IT personnel, effectively communicating complex technical concepts to non-technical audiences.

Bonus Skills:

· Kubernetes

· Kafka

· Identity Access Management in a Service Provider role

· Windows Active Directory Administration

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