Support Engineer - AS400/COBOL
First seen by Alion on Sep 29, 2026.
Role Overview :
We are looking for an AS400 + COBOL Support Engineer to provide application support, troubleshoot issues, and ensure smooth execution of business-critical applications and processes. The ideal candidate should have working knowledge of AS400, COBOL, DB2 querying, and CL commands, along with strong communication and problem-solving skills.
Key Responsibilities :
- Provide application support and troubleshoot day-to-day issues in an AS400 environment.
- Diagnose application issues, identify root causes, and implement appropriate resolutions.
- Work with COBOL programs and perform basic troubleshooting and analysis.
- Perform DB2 querying for data validation, investigation, and issue resolution.
- Use CL (Command Language) for application support and operational activities.
- Monitor and support WINS, nightly jobs, and associated policy data processing.
- Analyze incidents and document issues, resolutions, and relevant technical details.
- Communicate effectively with users and stakeholders regarding incidents, issues, and resolutions.
- Collaborate with relevant technical teams to resolve complex application and production issues.
- Quickly learn and understand existing applications, business processes, and policy data workflows.
Required Candidate Profile :
- Experience working with AS400 / IBM i environments.
- Working knowledge of COBOL, DB2, and CL commands.
- Strong troubleshooting and basic application support skills.
- Ability to diagnose application issues and perform initial root-cause analysis.
- Strong verbal and written communication skills.
- Ability to interact with users and clearly document incidents and resolutions.
- Willingness and aptitude to learn WINS, nightly jobs, and policy data processing.
- Good analytical and problem-solving skills.
- Ability to work effectively in a support environment.
Key Skills :
- Are you an immediate joiner?
- Do you have hands-on experience with AS400/IBM i, COBOL, DB2 Querying, and CL Commands?
- Do you have experience in application/production support and troubleshooting, along with strong communication skills?
Skills
AS400, COBOL, DB2, Troubleshooting, Technical Support, Applications Support, IT Operations, Monitoring Tools