Program Manager

The Role

• PSI seeks a Program Manager that will oversee PSI's operational, technical, and programmatic excellence goals and execution of quality standards by providing wide-ranging operational and project management support to a global project or portfolio of network members/country projects. This position will be part of PSI’s Delivery team, a proactive and agile cross-functional team that focuses on providing support to the global network.
• The Delivery team leverages the power of the PSI network to establish operational and technical excellence in and beyond market to achieve positive and scaled consumer powered health care outcomes.
• The Program Manager will work with network members/country project teams, technical and service departments, and subcontractors to ensure program/project objectives are met to high standards of quality and timeliness and are in compliance with donor requirements. Ensure the programmatic and financial health and technical quality of a portfolio of high complexity and demonstrate advanced knowledge or provide specialized subject matter support in a technical or functional area (e.g., a specific program management skillset).
• Supports country, project, or departmental leadership with donor relations. May also contribute to wider departmental and organizational initiatives and working groups. Within a global project or technical team also contribute to the development of technical documents and presentations for internal and external audiences. 

What You'll Do

• Monitor and ensure smooth operational and programmatic implementation and technical quality of a portfolio of global project(s) or network members/countries, including monitoring workplans and deliverables, and subaward management in coordination with immediate team members, network member or global project team members, and global technical and service departments.  
• Provide financial management support to department and network member/country project teams, including preparation and tracking of project, country, and team budgets, project spend, and review of financial reports.  
• Assist or lead on new business development opportunities, including development of strategy, cost proposals and technical proposals.  
• Lead recruitment, training, and ongoing performance management of staff.  
• Provide specialized training in project and program management best practices and contribute to departmental/organizational initiatives, including program and project management SOP review and development, and oversee related knowledge management. 
• Embody PSI’s values: Measurement, Pragmatism, Honesty, Trust, Collaboration, and Commitment.
• 10-25% international travel

This is not an exhaustive list of all tasks that an incumbent is expected to perform but is instead a summary of the primary responsibilities and requirements of the job. The incumbent may be asked to perform duties not included above. PSI reserves the right to revise job profiles at any time based on changes to the required job responsibilities.

What You'll Bring

• Bachelor's Degree (or international equivalent) in a related field  
• Master’s Degree (or international equivalent) in a related field preferred
• At least 7 years of related experience. Equivalent combination of relevant education and experience may be substituted.
• At least 1 year of supervisory experience preferred.
• Knowledge of international development, international donor priorities and/or health areas required (such as FCDO, GAVI, Gates, World Bank, Dutch, UN agencies, corporate and foundation donors). 
• Excellent written, verbal, and cross-cultural communications skills. Relevant language skills per country and program portfolio. French preferred but not required.
• Strong, proven skills in Excel, budget management and monitoring, and strong financial acumen.
• Excellent analytical/problem solving skills. 
• Project and staff management skills. 
• Demonstrated ability to work in a multi-cultural environment. 
• Ability to multi-task and work effectively in a fast-paced team environment. 
• Ability to work effectively independently and within diverse teams and contexts. 
• Highly organized, diligent, reliable, and self-starter. 
• Ability to train a diverse range of staff in program management skills and tasks.
• Ability to revise and improve processes to improve efficiency.