ICT Officer/Network Administration

IT Jobs, Postbank Jobs. ICT Officer/Network Administration manages network infrastructure and security, requires an IT/CS/Software Engineering degree, professional certification (CCNA, CCNP, CISA, or CISSP), and 3+ years ICT experience (at ICT Officer II level or equivalent). Full-time role in Nairobi.

Position Function

The Network Administrator is primarily responsible for the management of corporate network infrastructure, including corporate firewalls, routers and switches. He/she is responsible for configuring, maintaining, supporting and optimizing all new and existing network hardware, software and communication links. He/she also troubleshoots network performance issues, analyzes network traffic and provides capacity planning solutions.

Key Responsibilities

• Develop, test and continuously review a comprehensive disaster recovery framework and architecture for the Bank’s networks, maintaining comprehensive documentation where required.
• Collaborate with the team lead to assess near- and long-term network capacity needs.
• Prepare detailed network specifications, including diagrams, charts, equipment configurations, recommended technologies, network mapping, processes and service records.
• Participate in the evaluation of technical specifications for network and security-related devices or solutions.
• Perform general network administration, including user management, access control and security.
• Deploy and develop methodologies for testing network performance and providing network performance statistics and reports.
• Select, deploy and utilize appropriate tools for reporting IP traffic on the network.
• Support new and existing equipment, hardware and software upgrades relating to network equipment.
• Manage and administer active corporate network infrastructure, including corporate firewalls, routers and switches; install additional servers, keep the network operating system up to date and oversee the maintenance of network workstations.
• Manage and ensure optimal operation of all network hardware and equipment, including routers, switches and firewalls; diagnose network problems and outages.
• Manage and ensure optimal operation of all network hardware and equipment for the Unified Communication and Collaboration System, diagnosing network problems and outages.
• Manage and ensure the effectiveness of security solutions, including firewalls, VPNs and IDS/IPS systems.
• Configure all networks to ensure their smooth and reliable operation in fulfilling organizational objectives and processes.
• Receive, prioritize and respond to incoming work order calls and/or emails regarding equipment and/or connectivity problems.
• Assist in supporting corporate infrastructure servers such as email, calendaring, web, licensing and document management systems.
• Perform network configuration backups and recovery periodically.
• Manage Internet access filtering, email filtering and related monitoring systems.
• Monitor and maintain the Postbank wide area network (WAN) to ensure connectivity availability for all system users.
• Liaise with contracted service providers in reporting and resolving branch connectivity issues.
• Coordinate and control network access and usage.
• Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
• Monitor network performance to determine whether adjustments need to be made and identify where future changes will be required.
• Provide leadership in maintaining, troubleshooting and upgrading the core network infrastructure. This includes core network switches, end switches, network drawings, maintaining current designs and developing future design requirements.
• Monitor the performance of ICT network equipment.
• Maintain Local Area Network (LAN) and Wide Area Network (WAN) components.

Knowledge, Skills & Abilities

• At least three (3) years of relevant work experience at the grade of ICT Officer II or in a comparable position.
• Bachelor’s degree in any of the following fields: Information Technology, Computer Science, Business IT, Software Engineering, ICT Project Management, Computer Engineering or equivalent qualifications from a recognized institution.
• Certification in either Cisco Certified Network Associate (CCNA), CCNP, Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP) or equivalent qualification from a recognized institution.
• Knowledge of operating systems, desktop products and application systems.
• Strong troubleshooting skills.
• Fulfilled the requirements of Chapter Six of the Constitution.

How to Apply

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