SA Account Manager

The Sales Manager at PPG Aerospace is a relationship-driven leader responsible for managing a portfolio of multiple aerospace customers with a strong emphasis on building and nurturing long-term partnerships. This role requires a hands-on, in-person sales approach to provide exceptional sales support, deepen customer engagement, and drive profitable growth within the aerospace coatings and specialty materials segment. The Sales Manager will act as the primary point of contact for key accounts, ensuring the alignment of PPG Aerospace’s solutions with customer needs and delivering a personalized service that fosters loyalty and expands business opportunities. Close collaboration with internal teams is essential to deliver seamless customer experiences and support operational excellence.

Key Accountabilities:

Customer Relationship Management & In-Person Sales Support

• Serve as the trusted advisor and primary liaison for multiple key aerospace customers, cultivating strong, enduring relationships across all levels of the customer organization-from senior executives to operational teams.
• Provide proactive, in-person sales support including on-site visits, technical discussions, and joint business reviews to understand customer challenges and tailor PPG solutions accordingly.
• Anticipate customer needs and act as a strategic partner to help customers grow their business and optimize their use of PPG products and services.
• Facilitate face-to-face collaboration and problem-solving to resolve issues quickly and enhance customer satisfaction and retention.

Sales Leadership and Strategy

• Develop and implement customer-centric sales strategies focused on relationship growth, customer loyalty, and expanding share of wallet across multiple accounts.
• Leverage CRM tools and sales enablement platforms to maintain detailed customer insights, track engagement activities, and manage sales pipelines effectively.
• Collaborate with category management and product teams to align offerings with customer-specific requirements and market trends.
• Champion best practices in consultative selling, negotiation, and customer service excellence with a focus on personalized, relationship-based selling.

Operational and Cross-Functional Collaboration

• Work closely with Production, EHS, Maintenance, Quality, Engineering, Supply Chain, and Finance to ensure customer commitments are met with high quality and on-time delivery.
• Provide customer feedback and market intelligence to internal teams to drive continuous improvement in products, processes, and service delivery.

Financial and Performance Management

• Manage sales forecasts, budgets, and profitability for assigned customer portfolio, ensuring targets are met or exceeded.
• Prepare and present detailed reports on customer engagement, sales performance, and health relationships with senior management.

Safety, Environmental, and Quality Compliance

• Promote adherence to safety, environmental, and quality standards during all customer interactions and sales activities.

Support PPG’s EHS initiatives through compliance and active participation in relevant training and audits

Qualifications:

• Education: Bachelor’s degree in business, Engineering, Operations Management, or related field; advanced degree preferred.
• Experience: Minimum 5 years of sales leadership experience with a strong focus on managing multiple customer relationships and delivering in-person sales support, preferably in aerospace coatings, materials, or related industrial sectors.
• Technical Skills:
  • Understanding of aerospace production processes, lean manufacturing, and regulatory requirements preferred.
  • Proficient in CRM and sales management software, with strong data analytics capabilities.
  • Financial acumen to manage budgets and analyze profitability.
• Leadership & Interpersonal Skills:
  • Proven ability to build and sustain strong customer relationships through consultative, face-to-face selling.
  • Excellent communication, negotiation, and interpersonal skills to engage effectively with diverse stakeholders.
  • Ability to lead and collaborate with cross-functional teams to deliver customer-centric solutions.
• Analytical Skills: Strong problem-solving skills with attention to detail and commitment to high-quality outcomes.
• Work Schedule: Willingness to travel approximately 30% of the time for on-site customer engagement and flexible working hours to meet business needs.
• Additional Requirements: Valid driver’s license.

Key Stakeholders:

• Operations Leadership
• Sales Leadership
• Finance Director
• Customer Service
• Product Management and Marketing Teams
• EHS & Quality

About us:

PPG: WE PROTECT AND BEAUTIFY THE WORLD ®

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [email protected].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.