Sr. Project Manager, Enterprise Transformation

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Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).

Job Summary

The Senior Project Manager, Enterprise Transformation plans, establishes, and manages technical projects to delivery while serving as a liaison between the business and technical aspects of assigned projects. The PM also aligns projects with needs and requirements, constructs detailed project plans, achieves milestones, and communicates project progress across the stakeholder audience. Must be highly responsive to constant priority changes and a results-oriented, natural leader who thrives in a fast-paced environment leading complex, cross functional, high-impact technology projects that support PPL’s self-directed care initiative.

Key Responsibilities

Project Planning & Execution

• Develop and manage comprehensive, cross-functional project plans, defining project scope, goals, deliverables, resource requirements, and timelines to ensure successful execution from initiation through completion.
• Direct multiple concurrent technology projects, tracking milestones, managing change requests, coordinating project activities, and ensuring deliverables align with organizational priorities, commitments, and technology standards.
• Conduct project evaluations, document lessons learned, implement follow-up actions, and promote adherence to established project management methodologies and best practices.

Leadership & Stakeholder Collaboration

• Lead project teams through complex and evolving initiatives by creating structure, driving collaboration, building consensus, and providing clear direction in ambiguous situations.
• Facilitate project meetings, communicate status updates, risks, challenges, and resolutions to stakeholders, while effectively engaging cross-functional teams and senior leadership to maintain project momentum.
• Foster team success by onboarding and mentoring project managers, holding project resources and leadership accountable to project commitments, and strengthening collaboration across departments.

Risk Management & Operational Excellence

• Identify, assess, and mitigate project risks, dependencies, and resource constraints while proactively developing solutions to maintain project schedules and business objectives.
• Plan and optimize team capacity by allocating resources effectively, providing project guidance, and ensuring project teams meet deadlines and quality expectations.
• Monitor operational performance and internal client requests, recommending process improvements and efficiency enhancements that support successful project delivery and continuous organizational improvement.

All other duties assigned

Required Skills:

• Develop and manage comprehensive, cross-functional project plans, defining project scope, goals, deliverables, resource requirements, and timelines to ensure successful execution from initiation through completion.
• Direct multiple concurrent technology projects, tracking milestones, managing change requests, coordinating project activities, and ensuring deliverables align with organizational priorities, commitments, and technology standards.
• Conduct project evaluations, document lessons learned, implement follow-up actions, and promote adherence to established project management methodologies and best practices.
• Leadership & Stakeholder Collaboration
• Lead project teams through complex and evolving initiatives by creating structure, driving collaboration, building consensus, and providing clear direction in ambiguous situations.
• Facilitate project meetings, communicate status updates, risks, challenges, and resolutions to stakeholders, while effectively engaging cross-functional teams and senior leadership to maintain project momentum.
• Foster team success by onboarding and mentoring project managers, holding project resources and leadership accountable to project commitments, and strengthening collaboration across departments.
• Risk Management & Operational Excellence
• Identify, assess, and mitigate project risks, dependencies, and resource constraints while proactively developing solutions to maintain project schedules and business objectives.
• Plan and optimize team capacity by allocating resources effectively, providing project guidance, and ensuring project teams meet deadlines and quality expectations.
• Monitor operational performance and internal client requests, recommending process improvements and efficiency enhancements that support successful project delivery and continuous organizational improvement.

Qualifications:

Education:

• Bachelor's degree in Business Administration, Information Technology, Project Management, Computer Science, or a related field required.
• Master's degree in Business Administration (MBA), Information Systems, Project Management, or a related discipline preferred.
• Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Agile Certified Practitioner (PMI-ACP), Certified Scrum Master (CSM), or equivalent project management certification required.
• Equivalent combination of education, professional certifications, and progressively responsible project management experience may be considered in lieu of a degree where applicable.
• Seven or more years of progressive project management experience, including at least three years leading full-lifecycle implementations of large-scale enterprise platforms - ERP solutions such as SAP, Oracle, Workday, CRMs (i.e. MS Dynamics Contact Center, Salesforce) or comparable multi-application integration environment.
• Demonstrated ownership of one or more complete ERP implementation phases - requirements and fit-gap analysis, configuration, integration, testing, cutover, and post go-live stabilization - on a program of comparable scale and complexity.
• Working knowledge of core ERP process domains (finance, HCM/payroll, procurement, or case and service management) sufficient to translate business requirements into configuration and integration decisions and to challenge vendor recommendations.
• Experience planning and executing ERP data migration and integration activities, including data mapping, cleansing, validation, reconciliation, and interface design across multiple source systems.
• Experience managing enterprise software vendors and systems integrators, including statement-of-work scope, deliverable acceptance criteria, change-order control, and escalation.
• Experience leading organizational change management, end-user training, and adoption measurement for enterprise platform deployments affecting multiple business units.

Preferred Attributes:

Strong work ethic and collegial collaboration skills.

Working Conditions:

Office and Remote work.

Supervisory Responsibility (If applicable):

Compensation Range: $120,500 - $158,750

This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified

PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!