Property Manager

Property Manager

Base: London on-site with the option for 1 day WFH after probation (travel across the UK)

Experience level: 5+ years of Commercial Property Management experience ideally with a retail focus

About the Role

We are seeking a proactive and commercially minded Property Manager to join our high-performing team. You’ll take day-to-day ownership of a diverse commercial property portfolio, acting as the key link between Asset Managers, Property & Facilities Management, and Operational Finance. Your role will be crucial in optimising cash flow, driving operational excellence, and ensuring a first-class tenant experience.

This is an opportunity to join a fast-paced, entrepreneurial environment where your ability to manage detail while keeping sight of strategic goals will be highly valued.

Key Responsibilities:

Portfolio & Tenant Management

• Take full ownership of your allocated portfolio, ensuring all properties are maintained to a high, market-ready standard.
• Act as the primary contact for all landlord and tenant matters, including statutory notices, lease compliance, and general queries.
• Lead the response to tenant applications, identifying potential value-add opportunities in collaboration with Asset Managers.
• Support leasing activity including viewings, ensuring the presentation of assets aligns with marketing and business goals.

Reporting & Collaboration

• Work closely with Asset Managers to provide regular performance updates and contribute to business plans.
• Liaise with Property Administrators to ensure all property data is accurate and up to date.
• Collaborate with Finance to ensure timely invoicing and rent collection, and develop collection strategies for outstanding debts.

Financial & Service Charge Oversight

• Lead the service charge budget process, ensuring transparency, value for money, and cost recovery.
• Review supplier contracts regularly, identifying opportunities to reduce costs and improve efficiency.
• Oversee service charge reconciliations and invoice approvals, maintaining compliance with KPIs and RICS standards.

Operations, Compliance & Sustainability

• Coordinate with Facilities Managers to ensure compliance with Health & Safety and statutory obligations.
• Manage insurance matters including renewals and claims with brokers.
• Drive ESG initiatives by capturing tenant data and identifying areas for improvement across your portfolio.
• Ensure utility metering across common and demised areas is accurate and technically sound.

Team Contribution & Leadership

• Mentor junior team members and contribute to their development.
• Share knowledge, problem-solve collaboratively, and contribute to the wider success of the team.

What You’ll Bring

• Desirable RICS-qualified
• 5+ Years of Property Management experience (excluding residential)
• Strong track record in commercial property management across office, retail, or mixed-use assets - retail advantageous
• Deep understanding of lease obligations, landlord/tenant responsibilities, and service charge administration
• Experience in supplier procurement, service charge budgeting, and delivering value for money
• Financially literate, with the ability to understand and support reporting on budgets and asset performance
• Comfortable navigating health & safety and statutory compliance across multi-site portfolios
• Confident communicator, capable of building strong relationships with tenants, internal teams, and senior stakeholders
• Highly organised, proactive, and adaptable to change in a fast-paced environment
• Experience with property management software (desirable)

This is an opportunity to make a meaningful impact within a forward-thinking real estate business.

If you're looking for a role where you can grow, lead, and help shape the future of a high-quality property portfolio - we’d love to hear from you.

Key information:

• Location: London on-site
• Travel: Nationwide
• Employment Type: Full-time, Permanent

Benefits:

• Highly competitive salary DOE
• Discretionary bonus scheme
• 25 days holiday per year plus bank holidays
• Office closure over festive season
• Additional holiday with service
• Private Medical Insurance (medical history disregarded)
• Healthcare Cash Plan
• 5% Company pension contribution
• 3x Life Assurance
• Cycle to work scheme
• Employee Assistance Programme

Values

Professionalism | We consistently seek to exceed expectations. Our people can express themselves fully while upholding the highest standards of conduct, competence, and integrity.

Ownership | Every asset, challenge, and opportunity is treated as our own. We deliver all real estate services in-house - never outsourcing responsibility, accountability, or blame.

Entrepreneurialism | We challenge convention and champion imaginative solutions. Rigorous debate is encouraged, and everyone is empowered to make decisions that elevate performance.

Meritocracy | Results, hard work, and strong ideas matter more than age, tenure, or titles. We are a diverse team that collaborates openly so each person can reach their full potential.

Action This Day | We do not defer or delay. Anything that can be done today, is done today.