Engineering Product Specialist

Because we strive to put people first.

Culture, our way

Technology at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological advancements.

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.

Let’s talk lifestyle: Healthcare, Potential Bonus,27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

This role is a hybrid opportunity, offering 1-2 days Working from home.

What You’ll Do as an Engineering Product Specialist

We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:

• Provide Level 3 support for Treasury Management Systems, managing complex incidents, major incident resolution, security incidents, and on-call support in line with Incident Management processes.
• Develop, test, and implement system configurations, customizations, reporting solutions, and ATS script changes to enhance system stability, performance, and functionality.
• Collaborate with Treasury teams, vendors, and cross-functional engineering teams to support business continuity, disaster recovery, failover activities, and operational stability.
• Analyze and validate vendor software releases, ensuring compliance with governance, security, service acceptance, operational readiness, and regulatory requirements.
• Drive engineering excellence through automation, process optimization, monitoring, observability, resilience, reliability improvements, and technical debt reduction initiatives.
• Maintain operational standards, documentation, and compliance with security, GDPR, audit, and IT governance policies while meeting key performance metrics such as MTTR, Change Failure Rate, and deployment lead times.

What You’ll Bring

Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• 8-12+ years of experience supporting and enhancing Treasury Management Systems, with a strong understanding of Treasury operations, processes, and controls.
• Hands-on experience with the Atlassian Suite (Jira, Confluence, Bitbucket) or similar tools for Agile project delivery, incident management, and collaboration.
• Solid knowledge of Agile Software Development Life Cycle (SDLC) methodologies and experience working with distributed, enterprise-scale systems.
• Proven understanding of high-availability architectures, disaster recovery, business continuity planning, and operational resilience practices.
• Strong analytical and problem-solving skills with the ability to support complex Treasury system environments and critical business processes.
• FIS Integrity certification and ATS scripting experience are highly desirable, with the ability to develop, customize, and maintain Treasury application solutions.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

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