Solution Manager (m/f/d) Converged Security

Protect what matters.

Primion Technology is a global solution provider and market leader in Converged Security Solutions and Workforce Management. For more than 30 years, we have supported around 5,000 satisfied customers worldwide who rely on our certified solutions every day. From consulting and planning to development, installation, maintenance, and support, a team of over 470 dedicated experts works passionately to meet the highest standards.

At Primion, we safeguard environments where failure is not an option - from critical infrastructure, hospitals, and airports to major industrial facilities. As we evolve toward a solution-led portfolio powered by SAFe 6, we are expanding our Solution Management team. Weare looking for a Solution Manager (m/f/d) who thinks in customer outcomes, enjoys bridging the gap between technical architecture and business value, and naturally embraces modern, AI-assisted tools to work smarter and faster. If you seek an agile environment where curiosity, rapid adaptation, and technological evolution are actively lived, you will thrive with us.

Join our team and apply today on a remote-first basis as our new Solution Manager (m/f/d) Converged Security!

Your Responsibilities

• Product Development & Agile Delivery

  • Define, refine and document product features and enablers with clear customer value propositions and acceptance criteria.

  • Support backlog refinement and prioritisation activities within an agile SAFe® environment.

  • Participate in PI Planning, System Demos and Inspect & Adapt workshops together with Solution Managers, Product Owners and development teams.

  • Monitor the success of released features using usage data, customer feedback and adoption metrics.

  • Review prototypes, proof-of-concepts and release candidates during the development process.

  • Contribute to business cases and Lean Portfolio Management epics.

• Customer & Market Discovery

  • Conduct customer interviews, discovery workshops and co-design sessions with customers, partners and system integrators.

  • Support pilot projects, including planning, testing, feedback collection and evaluation, as well as compliance with GDPR, NIS2 and relevant industry standards.

  • Participate in customer meetings and act as a technical product representative supporting Sales activities.

• Market & Solution Strategy

  • Monitor market developments, competitor activities and emerging technologies in physical security and access control.

  • Translate findings intocompliance with GDPR, NIS2 and relevant industry standards

  • Contribute to market entry strategies, positioning and pricing discussions together with Product Management and Marketing.

• Communication & Collaboration

  • Create sales enablement materials such as presentations, demo scripts, product documentation and training content.

  • Develop articles, blog posts and thought leadership content for industry publications and company channels.

  • Collaborate closely with international colleagues across Product Management, R&D, Sales, Marketing and Support.

• AI-Driven Product Management

  • Use modern AI solutions to accelerate research, documentation, analysis and prototyping activities.

  • Apply AI-assisted tools responsibly while ensuring quality, validation and data protection compliance.

  • Explore innovative approaches to product discovery and product development.

Requirements

Key Qualifications

• Required Training: Completed university degree (Bachelor’s or Master’s) in Business & IT, Computer Science, Information Systems, Industrial Engineering, or a related discipline with a technical focus

• Professional Experience: 2 - 4 years of working experience in product management, technical consulting, software engineering, business analysis, or IoT/security solutions

• Specific Knowledge:

  • AI-Assisted Workflows: Practical experience using AI tools for research, drafting, synthesis, and rapid prototyping, paired with critical thinking, sound judgment, and responsible data handling.

  • Agile Frameworks: Working knowledge of SAFe 6 or another scaled agile framework, including familiarity with Agile Release Trains (ARTs), PI Planning, Features, Stories and WSJF

  • Atlassian Stack: Practical hands-on familiarity with Jira and Confluence.

  • Nice-to-have: Data skills, including SQL, Python or BI tools, and experience with rapid prototyping.

• Language Skills:

  • Full professional proficiency in English (C1/C2 level), written and spoken.

  • Fluent proficiency (written and spoken) in at least one of the following languages: German, French, Dutch, or Spanish.

• Soft Facts: High intellectual agility, strong curiosity, and the confidence to communicate effectively with engineers, executive stakeholders, and external customers alike.

• Willingness to Travel: Occasional travel to European group subsidiaries, customer facilities, and industry events

What Success Looks Like

After 6 Months

• You independently manage the refinement of a defined set of product features.

• You have conducted customer discovery sessions and translated insights into product requirements.

• You have successfully contributed to at least one Program Increment (PI) cycle.

• You have established a strong internal network across Product Management, R&D and Sales.

After 12 Months

• You have guided a product feature from initial hypothesis to measurable business outcome.

• You are recognized as a subject matter expert for a specific market segment, customer group or competitor.

• You actively influence product decisions based on customer insights and market intelligence.

What We Offer

Protect what matters - Powered by People. At Primion, we lead with human responsibility and win through collaboration. Our aim is to build long-term relationships based on mutual respect and trust.

That's why we offer you:

• Impact: play a crucial role in the development of a company that is among the top 5 in its industry.

• Innovation: Work on challenging and innovative projects to elevate our processes and culture to the most modern standards.

• Excellence: An environment that encourages continuous improvement and personal development.

• Growth: Responsible and diverse tasks in a growing medium-sized company.

• Collaboration: Become part of our agile, cross-functional and international team.

• A modern working environment: Flexible working hours and mobile working

• Security: Long-term prospects thanks to a permanent employment contract and 30 days' vacation

• Benefits: A company pension scheme and capital-forming benefits, as well as offers on occupational and company medical topics

Have we piqued your interest?

Then we look forward to receiving your application!

If you have any questions in advance, please call Anna Hallmeier-Knoll on 07573 952 228.