Project Manager | Partner Integrations

At Prioticket, we are looking for a proactive, hands-on Project Manager to take ownership of partner projects and bring structure, clarity, and efficiency to an area with significant impact on the business and customer experience.

Prioticket is a leading provider of innovative B2B and B2C solutions in the travel industry, powering seamless distribution and connectivity for attractions and partners worldwide.

👋 Who We Are

At Prioticket, we believe in challenging the norm, celebrating every win, growing sustainably, and making decisions that are both bold and mindful.

🚀 Why Join Us?

At Prioticket, you’ll join a team that values impact, ownership, and continuous improvement. We move fast, learn as we go, and support each other along the way. This is a role where you won’t just run projects, you’ll build processes, define best practices, and leave a lasting mark on how we work with partners.

🎯 About the Role:

A Project Manager at Prioticket is the central point of ownership for new projects with new partners, particularly around Restech, Distribution tech, and more advanced implementations. This is a customer-facing role that also operates deep within the organization, acting as the strategic link between technical teams, onboarding specialists, and client stakeholders.

You will function as a Project Lead within a "mini-team" structure, acting as an analyst who can challenge client requirements and map out exceptional cases before they become bottlenecks. Success in this role requires a blend of commercial savvy, technical curiosity, and the ability to drive momentum in a high-volume environment.

🤝 What You'll Do

1. Own the end-to-end coordination of complex partner integrations from commercial kickoff to "Go-Live."
2. Act as the primary lead for project pods, coordinating with a Technical Counterpart (for API/Integration) and an Onboarding Specialist (for System Setup).
3. Proactively analyse partner requirements to identify exceptional cases and technical gaps before the implementation phase.
4. Ensure all implementation steps align with commercial agreements and manage expectations regarding feature enablement and timelines.
5. Act as the central point of contact, handing off technical points to the API team and configuration tasks to the Onboarding and Content teams.
6. Identify dependencies and blockers in the connectivity and product management flow, actively working to resolve them to maintain positive SLAs.
7. Help build a scalable framework to manage a high volume of incoming projects effectively.

🌟 What Success Looks Like:

1. Partner projects move through the implementation phase with clear ownership and minimal internal escalations.
2. Potential technical or commercial blockers are identified and resolved during the planning stage, not during go-live.
3. Partners feel challenged and supported, resulting in high-quality integrations that require minimal post-launch fixes.
4. The "mini-team" structure functions as a well-oiled machine, with clear handoffs between project management, technical, and onboarding roles.

🙋 What We Are Looking For:

• 3+ years in Project Management or Implementation, specifically handling technical B2B integrations.
• You are more than a coordinator; you are an analyst who can "de-bug" a project plan and spot logic gaps.
• Comfortable discussing API connectivity and technical capabilities with product teams (you don't need to code, but you must speak the language).
• Excellent English skills, with the confidence to challenge both internal stakeholders and external partners.
• Ability to manage multiple high-stakes projects simultaneously without losing sight of the commercial goal.
• Comfortable in an environment where processes are being optimized and roles are evolving.

🙋 Bonus Points if you have

• Experience in Travel Tech, SaaS, or Distribution platforms.
• Proven experience in managing "mini-team" or "pod-based" project structures.
• Familiarity with Jira and HubSpot workflow automation.
• A background in business analysis or commercial strategy.