Retail Sales Associate (IOI Mall Puchong)

PRISM+ • Consumer Electronics • Smart Home Devices • 4 days ago

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Location

In office (Puchong)

Employment

Full-Time

Overview

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PRISM+

PRISM+ is a Singapore consumer electronics brand that sells monitors, smart TVs, air conditioners, refrigerators, laundry appliances, ceiling fans, smart locks, air purifiers and robot vacuums, mainly direct to consumers online. Founded in 2017 as a direct-to-consumer display specialist, it grew into the top monitor and smart TV brand in Singapore and has expanded into Malaysia, Australia and the Philippines. Many openings are operational roles such as appliance and aircon technicians, installers, delivery drivers and coordinators and customer service staff in Singapore and Malaysia, alongside sales, finance, Salesforce development and internship positions.

prismplus.sg • HQ: Singapore • Smart Home Devices • Consumer Electronics • Home Appliances • 51-200 employees • Est. 2017

We are seeking a passionate Retail Sales Associate who will be starting in this new division in PRISM+ Malaysia. This person will be the heart and soul of PRISM+ Malaysia to our retail customers. Being a high growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.

This driven and ambitious individual will be helping to drive sales and customer satisfaction through the retail sales channel, IOI Mall Puchong. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal, always inspiring others. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Sales Associate but are not limited to

Listen to what customers want and assist them in finding the best product for their requirements
Constantly expand product knowledge and deliver it in engaging ways to customers
Follow up with customers and provide guidance on product selection
Set up attractive product displays and promotional booths
Provide product demonstration, presentation to customers and other stakeholders
Engage in meaningful interactions and develop positive customer relationships
Provide feedback for improvement to the retail and management team
Meet daily targets and submit sales reports and EOD reports accurately.
Managing inventories at retail store.

Requirements

Diploma in Hospitality, Retail or any relevant course of studies
Minimum of 1 year of retail experience
Comfortable working 6 days a week
Willingness to learn and understand the consumer electronics technical specifications
Strong communication and people skills
Passionate in engaging customers and providing excellent service

Benefits