Technical Product Analyst - PrismHR

We are seeking a highly motivated and experienced Technical Product Analyst to join our team. The ideal candidate will possess strong written and verbal communication skills, extensive experience in writing user stories, and a solid understanding of technical platforms and frameworks. The role requires managing multiple platform initiatives, working with diverse development teams, and continuously learning new tools and technologies to support delivery and execution. The candidate should also have the ability to read C# code, prior experience in the .NET framework, API development, SQL Server, and using Postman or other API testing utilities.

Job Responsibilities:

• User Stories & Requirements: Write comprehensive user stories using Jira or Azure DevOps applications. Elicit and document key requirements, acceptance criteria, user personas, functional and non-functional requirements (NFRs), and process flows.
• Communication: Effectively communicate complex technical ideas both verbally and in writing, ensuring clarity and understanding among stakeholders and development teams.
• Platform Management: Lead and manage multiple platform initiatives simultaneously, ensuring they align with strategic objectives and are delivered on time.
• Development Collaboration: Work directly with platform development teams, including onshore, near-shore, and off-shore resources, to ensure seamless execution of projects.
• Continuous Learning: Demonstrate a commitment to continuous learning by staying updated on new tools, technologies, and industry trends to enhance delivery and execution.
• Documentation: Create technical and end-user documentation for platform capabilities. Collaborate with product teams to ensure proper adoption and utilization of platform features.
• Backlog Management: Manage a prioritized backlog, organizing requirements into Epics, features, and stories to facilitate efficient project execution.
• Technical Expertise: Ability to read and understand C# code, and leverage prior experience with API development, SQL Server, and Postman or Bruno, to drive technical platform initiatives.

Additional Skills:

• Strong written communication skills using Office 365 tools such as Outlook and Teams.
• Experience in creating technical and end-user documentation with Jira.
• Proven ability to work effectively with diverse development teams, including onshore, near-shore, and off-shore resources.
• Ability to align platform initiatives with strategic business objectives.
• Strong analytical and problem-solving skills, with the ability to navigate complex challenges and provide innovative solutions.
• Solid understanding and experience with the API development, SQL Server, and testing APIs.

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan:

We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy.

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: [email protected]. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.