Network Administrator (Level 3)

Network Administrator 3: On behalf of our Higher Education client, Procom is searching for a Network Administrator level 3 for a 6-month role. This position is an onsite position at our client’s Oshawa, Ontario office.  Network Administrator 3 - Job Description: Seeking an intermediate-senior Network Administrator (Level 3) to resolve escalated network issues and manage network-related equipment. The role involves working across campus locations, supporting network infrastructure, and ensuring seamless connectivity and performance. Network Administrator 3 - Responsibilities: • Resolve network incidents and requests escalated from Level 1 and Level 2 support, through to resolution or a documented handoff • Carry out assigned changes on network equipment, including configuration changes and firmware updates • Support and maintain Palo Alto firewalls, HP/Aruba wireless, Extreme switches, and KEMP load balancers across campus locations • Troubleshoot connectivity, performance, and wireless issues and identify root causes • Document fixes, changes, and procedures so they can be repeated by others • Work with the information security team and follow the college's change and security practices Network Administrator 3 - Mandatory Skills: • Intermediate-level experience managing network equipment, with a record of resolving escalated tickets • Hands-on experience with configuration changes and firmware updates on enterprise network gear • Working knowledge of firewalls, switching, and wireless • Clear written and verbal communication • Disciplined approach to ticketing and documentation Network Administrator 3 – Nice-to-Have Skills: • Experience with Palo Alto firewalls, HP/Aruba wireless, Extreme switches, and KEMP load balancers • Experience in a higher-education or other campus network environment • Experience with ITSM ticketing tools such as Cherwell or Neurons Network Administrator 3 – Assignment Length: This is a 6-month contract with the potential for full-time employment conversion in 2027. Network Administrator 3 - Start Date: ASAP. Network Administrator 3 - Assignment Location: Oshawa, Ontario, onsite position.