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Location
In office (Mission Viejo)
Seniority
Junior · 1+ year exp
Visa
H-1B filings in 12 months: 1 · green card filings: 4

Confirmed on the employer's own hiring board on Nov 9, 2026. First seen by Alion on Nov 3, 2026. Providence scores A on the Alion truth index.

Overview
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Providence is a not-for-profit Catholic health system headquartered in Renton, Washington, that operates hospitals, clinics, home care and other health and social services in the western United States. Rooted in the work of the Sisters of Providence, the system includes about 51 hospitals and more than 800 non-acute facilities across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington, such as Providence Holy Cross Medical Center and Providence Kodiak Island Medical Center. Providence hires registered nurses, telemetry and EKG technicians, surgical technicians, patient placement and admissions coordinators, health unit coordinators and facilities engineers.

Under the general supervision of Integrated Services Manager works to coordinate service requests for Support Services. Receives telephone requests and determines appropriate action for each request based on knowledge of Support Services resources and scope of service. Dispatches assignments to various Support Service personnel via work order system and coordinates patient transports by monitoring transport requests, and directing activities of transporters. Provides overall internal and external telecommunication services, including all 711 emergency calls for both Mission Hospital campuses in a professional and timely manner. Coordinates all emergency codes/alerts with perspective departments. Monitors and responds to both clinical and non-clinical alarm systems.

Providence caregivers are not simply valued - they’re invaluable. Join our team at Mission Hospital Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

  • 6 months experience in customer service or dispatching or operator functions.

Preferred Qualifications:

  • Associate's Degree.
  • 1 year Hospital related PBX or Call Center experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

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