Manager, Retirement and Severance Programs (Hybrid)

Job Classification:

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world’s leading financial services institutions!

The Total Rewards/Employee Benefits Center of Expertise is responsible for designing and delivering competitive, cost-effective, and compliant benefit programs that support the financial security, wellbeing, and experience of U.S. employees, retirees, and deferred vested pensioners.

Reporting to the Director, Wealth and Retirement Programs, the Manager, Retirement and Severance Programs will help inform the strategy and manage the administration and delivery of the Retirement and Severance benefit programs.

This role will be primary responsible for translating benefit strategy into effective program delivery, support strong governance and controls, monitor vendor and service performance, and partner across Total Rewards, HR Operations, Legal, Finance, Tax, Treasury, Technology, consultants, and external partners to deliver high-quality outcomes and positive participant experience.

The current employee work arrangement for this position is hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

What you can expect:

• Manage the administration and delivery of assigned benefit programs, ensuring alignment with enterprise Total Rewards priorities, plan provisions, and business needs.
• Monitor industry trends and best practices, regulatory developments, participant feedback, and operational performance to develop strategic recommendations and support continuous improvement.
• Manage end-to-end execution of benefit administration, compliance activities, audits, plan documentation, and participant communications.
• Manage third-party vendors, recordkeepers, and administrative service providers, including service quality, contract requirements, risk and control performance, issue resolution, and achievement of agreed service standards, and provide direction to vendors regarding operations activities.
• Address participant issues by researching plan provisions, coordinating with vendors and internal partners, identifying and obtaining approval for appropriate resolutions, and ensuring timely, accurate, and participant-focused outcomes.
• Partner with internal and external stakeholders to assess plan design implications, operational readiness, regulatory requirements, data needs, and participant impact.
• Identify and implement process simplification, control improvements, automation opportunities, and service enhancements that improve efficiency and the employee experience.
• Support merger, acquisition, divestiture, and international benefit activity, as needed, including plan assessment, implementation planning, data coordination, and communication support.
• Hybrid role based in Newark, NJ, with occasional extended hours and limited travel as business needs require.

What you’ll need:

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field preferred; equivalent experience will be considered.
• Minimum of 5 years of relevant experience in employee benefits, Total Rewards, HR operations, benefits strategy, or a related discipline.
• Solid knowledge of employee benefit programs, plan administration, compliance requirements, vendor delivery models, and industry trends.
• Experience coordinating cross-functional work, guiding colleagues or project teams, and influencing outcomes in a large, matrixed organization.
• Strong business, financial, analytical, risk management, and problem-solving skills, with the ability to translate data and insights into practical recommendations.
• Strong employee communication skills, with the ability to translate complex benefit, technical, and regulatory matters into clear, accurate, and engaging content that employees can understand and that drives desired employee behaviors and actions.
• Demonstrated ability to manage complex initiatives, balance competing priorities, and deliver accurate, high-quality outcomes.
• Excellent communication, relationship management, negotiation, and stakeholder management skills, including the ability to present recommendations to senior leaders.

It’d be a plus if you had:

• Experience in a Fortune 500 or similarly complex organization preferred.
• CEBS/ASPPA, actuarial exposure, Workday experience, or consulting experience is a plus.

Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

At Prudential, you can:

Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services such as on demand resources and networking to propel your career forward.

We’re a global organization, full of outstandingly dedicated people who aren’t afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $114,500.00 to $188,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

To maintain the integrity and security of our hiring process, Prudential may use identity verification technologies. Your consent will be obtained before any verification takes place.

If you need an accommodation to complete the application process, please email [email protected].

If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance.