Understand, accept and comply with the related HSE responsibility commitment as part of daily work.
SUPERVISORY管理
- Maintains Sales, Marketing, and Service departments by recruiting, selecting, orienting, and training employees (as per EHC Quality procedures), developing personal growth opportunities using approved policies and procedures as guidelines.通过招聘、选拔、指导和培训员工(根据EHC质量流程)以支持销售、市场及售后服务业务的进行
- Assists the Service Supervisor with the management of the service team. 协助客户服务主管管理售后服务团队
- Ensures Sales and Service staff deliver agreed-upon results by communicating job expectations; planning, monitoring, and appraising job results, using the Employee Development (EDP) process; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures with the assistance of the Human Resources (HR) Dept. and EHC approved policies & procedures.通过沟通工作预期, 确保销售服务人员完成约定的目标; 使用EDP计划,监控,评估工作业绩; 辅导,建议和训练员工; 在人事部门的协助和EHC现有规章制度下起草、协调、执行系统、政策和流程。
- Recommends merit increases and administers approved bonus structure for Sales, Marketing, and Service staff as per approved procedures. 根据批准的程序,为销售、市场和售后服务员工建议调整工资,管理经过批准的奖金结构
SALES & MARKETING市场营销
- Travels throughout the region to maintain and develop customer relations and sell EHC products and service 在不同地区间出差, 维护并开发客户关系,销售EHC的产品及服务
- Creates annual Sales and Marketing Plans for approval by the MD, China and oversees such plans for the Region.建立年度市场销售计划,由中国地区总经理批准,负责区域的计划。
- c) Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options in the Eastern Region market通过辨别潜在客户并评估他们在行业当中的地位来发现商机, 研究并分析在东部区域市场的销售方案。
- Working with Sales personnel manages Individual Key Account action plans. 同销售人员一起管理个别大客户行动计划
- Oversees development and maintenance of a Customer Contract Management System in the following areas: terms and conditions, annual forecast coordination, and supply/demand production smoothing. 负责开发并维护客户合同管理系统的以下几点:条款和条件,年度预测协调,供需生产平衡
- Oversees and approves the submission of contracts and bids in accordance with approved pricing guidelines根据批准的价格方针, 负责并批准合同标书的提交
- Analyzes and projects of significant events and bids influence monthly and yearly goals. 分析并计划影响月度年度目标的重大事件和投标
- Working with the Corporate Marketing Department implements and monitors a Client Management System (CMS) for the Eastern Region either through electronic or conventional data management systems. The CMS is a customer profile containing key contact’s name and position, annual sales, handrail styles ordered, appropriate customer information, EHC's performance with customer, and customer feedback. 与总部市场部协作负责执行并监督东部地区客户管理系统,
- 可以通过电子的或传统的数据管理系统。客户管理系统是一个客户信息的简介,它包含联系人名称和职位,年度销售额,订购的扶手带型号,相关客户信息,EHC的表现及客户的反馈
- Directs and manages strategic information exchange between EHC and customers in the Key Account Program and communicates information on market trends and data in order to support Relationship Selling when necessary.代表EHC和客户在大项目上指导和管理战略信息的交流,必要时,传达市场趋势和信息以维护销售关系
- Manages mutually agreed inter-company projects contained in the Key Accounts Action Plan and anticipates opportunities for joint projects. 管理公司内部一致认可、属于大客户行动计划的项目,预测合作项目的商业机会
- Is responsible for the management of customer contracts by coordinating annual forecasts, terms and conditions, following contract review procedures.通过参与年度预测,条款,合同审批程序,负责管理客户合同
- Is directly responsible for the negotiation of long-term contracts in the Eastern Region. 直接负责东部地区长期合同的谈判
- Working with Corporate Marketing Department introduces new products and improvements with current products into the market place by remaining current on industry trends, market activities, and competitors.同总公司市场部紧密合作,介绍新产品,通过关注行业流行趋势、市场活跃度和竞争对手来改进现有产品
- Prepares, directs, and coordinates customer sales presentations for the Eastern Region. 准备、指导、协调东部地区客户销售简报
- Reviews the market’s potential in order to establish a sales strategy using historical sales data, population trends, and new construction projects. Identifies key decision-makers to promote a sound business relationship with potential customers总结市场潜力,用历史销售数据、人口趋势和新的建设项目来分析销售策略
- Responsible for evaluating product & service marketability in terms of customers’ technical needs根据客户的技术需求,负责评估产品&服务的市场开拓可行性
- Meets with customers to determine products and service sales for the upcoming year, resolves service / product concerns, presents new and existing EHC product and service as required. 同客户一道决定来年的产品及售后服务,解决其关心的问题,根据需求展示新的及现存EHC产品及服务
- Coordinates the timely resolution of Customer Service Opportunities (CSO’s) with designated personnel和指定人员一道协调及时解决客户服务机遇的方式
- Coordinates EHC’s participation in Trade Shows with appropriate personnel. 和相关人员一道参与贸易展览会
- Maintains relationships with customers by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. 通过提供支持、信息和指导,维护客户关系; 介绍新机会; 建议增加利润和改进服务的方法
BUSINESS DEVELOPMENT开发客户
- Investigates avenues of long-term revenue growth consistent with the corporate growth strategy and business model and creates business plans accordingly.与集团发展策略一致,调查长期销售额增长渠道以及业务模式和制定相应业务计划
- Plans, acquires and manages necessary capital resources to ensure new products and services are brought to market on time and within budget.计划、获得、管理必要的资本来源,确保新产品及服务在预算之内并及时上市
- Remains cognizant of all major market developments and trends. Develops and nurtures relationships with strategic partners.对市场发展潮流及趋势了然于心。与战略伙伴建立、培养良好关系
- Is responsible for the horizontal growth within the region by setting up EHC licensees.通过成立EHC授权商,负责区域内业务水平增长
FORECASTING AND BUDGETING预测及预算
- Responsible for sales, marketing and service to meet budget targets approved by the Managing Director in keeping with the corporate mission and goals. 负责销售、营销和服务,达到总经理批准的预算目标,以跟上总公司的宗旨及目标
- is responsible for the development of annual forecasts and their regular maintenance and updates. 负责年度预算开发以及常规的维修和更新
- Develops the Sales & Service budget for approval and manages the Sales & Service budget and establishes cost reduction targets and coordinates efforts that will reliably over time reduce unnecessary operating costs of doing business in the region. 建立销售&服务预算,提交批准并对其进行监管; 建立降低成本目标,齐心协力减少地区业务当中不必要的开支
- Determines market strategies & goals for each product and service为每件产品每项服务确立市场策略及目标
- Participate in sales forecasting and planning in an effective manner by: 以积极的态度参与销售预测及计划
- researching, developing & maintaining long & short-range sales & marketing plans 研究、开发&保持长期&短期市场&营销计划
- producing regular reports & final plans for Manager’s approval 制定日常汇报&最终计划给总经理批复
- maintaining an up-to-date awareness of strategic plans and procedures to coordinate market plans对战略性计划及措施保持时时刻刻的头脑清醒,以同市场计划协调一致
- monitoring, analyzing, & communicating sales data, via contact management software, to contribute to product/service planning 通过客户管理软件监管、分析&沟通销售数据来建立产品、服务计划
REPORTS报告
- Is responsible for developing and maintaining a Parent Structural Tension (ST) chart to establish departmental goals and strategies that directly link to the marketing plan and corporate mission, goals, and strategies.负责开发及维护ST图来确立部门目标及策略,该策略及目标与营销计划和集团宗旨、目标、战略有着直接联系
- Submits the following reports: each year a Sales and Marketing KPI’s, prepares a “Trip Reports” for each customer visit, is responsible for the maintenance of the Sales and Service ST charts and presents a weekly update to the Management Team.提交以下报告:每一年度销售及市场KPI,拜访每一位客户前准备一份出差报告; 负责维护销售和售后的ST图,每周更新一份交给高层管理人员
HEALTH & SAFETY健康&安全
- The department director is the first person in charge of the safety production of the department, leading the safety, health and environmental protection activities of the department and taking full responsibility for the safety production of the department. 部门总监是本部门安全生产第一负责人,领导本部门的安全健康和环保活动并对本部门的安全生产负全责。
- Timely discover and rectify the safety hazards existing in the department, eliminate the hidden hazards in time, and report to the factory director and HSE. 及时发现并整改本部门存在的安全隐患,对查出的事故隐患及时排除,并向工厂总监和HSE报告。
- In the event of an accident, take measures to prevent the expansion of the accident, timely report to the superior or relevant departments, and pay attention to the protection of the scene and make records. Personally participate in the investigation of any accidents occurring in the department, make accident cause analysis, improve the department's risk assessment form, propose and implement safety precautions. 一旦发生事故,采取措施防止事故扩大,及时向上级或有关部门报告,并注意保护现场和做好记录。亲自参与调查本部门发生的任何事故,作出事故原因分析,完善本部门风险评估表,提出和落实安全防范措施。
- Ensure that all employees of the department clearly understand the responsibilities of safety and environmental protection and sign in person. 确保部门所有员工清楚理解安全环保职责并书面签字。
- Lead the grass-roots staff to actively participate in the regular safety committee meeting and implement the tasks assigned in the meeting. 带领基层员工积极参与定期的安委会会议并落实会议中被指派的各项工作任务。
- Ensure that the visiting customers visit and review the various processes and posts of our company under the premise of meeting our safety requirements. 确保来访客户在符合我司安全要求的前提下,拜访和审核我司的各个流程和岗位。
- Ensure that after-sales service personnel carry out after-sales service activities under the premise of meeting the safety requirements of our company and on-site customers, and do not violate the regulations and refuse the illegal operations required by customers. 确保售后服务人员在符合我司及现场顾客安全要求的前提下,进行售后服务活动,不违章作业及拒绝客户要求的违章作业。
QUALITY质量
- Maintains quality service by enforcing and following organisational standards 通过执行、遵守组织标准以保证优质服务
- Trains all direct reports to their job-specific quality procedures in accordance with the Quality Procedures Training checklist. 根据质量流程培训清单培训与所有特定工种有关的质量流程报告
PROFESSIONAL & TECHNOLOGY KNOWLEDGE专业&技术知识
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications通过参加研讨班保持专业性及获取技术知识,查看专业刊物
- Maintains up-to-date understanding of industry trends and technical developments that effect target market对行业流行趋势及影响目标市场的技术研发不断进行理解
TEAM EFFORT团队合作
- Contributes to team effort by accomplishing related results as needed必要时通过完成相关目标为团队合作贡献力量
What we offer you
- Multicultural working environment多元文化的工作环境
- Working Meal 工作餐
- Flexible working hour 灵活工作时间
- Remote working 在家办公
- Festival Welfare节日福利
- Annual Company Outing 年度旅游
- Annual Physical Check 年度体检
- Additional Medical Insurance 补充医疗保险
- Baby Bonus新生儿礼金
- Parents caring leave, Parental Leave父母陪护假、育儿假
Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
Visit our DE&I Page to learn more about Prysmian's commitments.
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