Manager Quality Engineering

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Overview

Manager, Quality Engineering, you will lead the quality strategy for complex digital products and enterprise platforms, with a focus on Order Management, Cart Management, APIs, distributed systems, and system integrations. You will combine

hands-on Quality Engineering expertise with technical leadership, helping teams design effective test strategies, build scalable automation, validate complex data and event flows, and embed quality throughout the software development lifecycle. You will partner closely with Engineering, Product, Architecture, and client stakeholders to identify risk early, guide technical decisions, develop QE talent, and continuously improve how quality is engineered and measured.

Responsibilities

Your Impact

• Design end-to-end quality strategies across APIs, microservices, event-driven systems, databases, and integrated enterprise applications, balancing functional, integration, regression, and end-to-end coverage.
• Build and evolve scalable API automation solutions using frameworks such as Karate, RestAssured, and Playwright, ensuring test suites remain maintainable, reliable, and aligned with product risk.
• Implement quality validation for asynchronous and event-driven architectures, including Kafka message flows, event processing, exception scenarios, and data consistency across downstream services.
• Integrate automated quality checks into CI/CD pipelines, helping engineering teams establish fast and reliable feedback throughout the development lifecycle.
• Collaborate with Product Owners, Architects, Engineers, and client stakeholders to identify quality risks early, challenge assumptions, and define appropriate release-readiness criteria.
• Lead and develop Quality Engineers through technical guidance, coaching, feedback, and opportunities to expand their ownership and engineering capabilities.
• Drive continuous improvement through quality metrics, automation insights, modern tooling, and new engineering practices that improve delivery outcomes.

Qualifications

Skills & Experience

• Extensive experience in Quality Engineering, Software Testing, SDET, or Test Automation, including experience leading QE initiatives or engineering teams in Agile product environments.
• Strong hands-on experience with API testing and automation, using Karate, RestAssured, Playwright, or comparable programmatic automation frameworks.
• Strong understanding of REST APIs, integration testing, regression testing, and API contract validation, with experience using tools such as Postman and Swagger/OpenAPI.
• Experience testing distributed or event-driven architectures, ideally using Kafka or comparable messaging/event-streaming technologies, with an understanding of asynchronous processing, message flows, failure scenarios, and data consistency.
• Experience validating data across MongoDB, Couchbase, or comparable NoSQL/document databases, including queries, data integrity checks, schema validation, and end-to-end data reconciliation.
• Experience designing or evolving test automation frameworks and integrating automated suites within CI/CD pipelines.
• Demonstrated ability to define QE strategy, quality metrics, automation reporting, quality gates, and release-readiness criteria across complex software delivery environments.
• Strong communication and collaboration skills, with experience working across Engineering, Product, Architecture, business, and client stakeholders to drive quality outcomes.

Set Yourself Apart With

• Experience testing Order Management, Cart, Checkout, Commerce, or other high-volume transactional platforms.
• Experience validating complex microservices architectures, including upstream and downstream enterprise integrations.
• Hands-on experience with Azure or other major cloud platforms and containerized/cloud-native environments.
• Experience with performance, resilience, reliability, or other non-functional testing across distributed applications.
• Experience leading Quality Engineering transformation initiatives, introducing new automation approaches, tooling, engineering standards, or reusable quality practices.
• Experience applying emerging technologies, including AI-assisted Quality Engineering, to improve engineering productivity, automation, or defect prevention.

Additional Information

This is a Full- Time, long term opportunity with full benefits, available for candidates based in Colombia, Mexico and Costa Rica.

• An inclusive workplace that promotes diversity and collaboration.
• Access to ongoing learning and development opportunities.
• Competitive compensation and benefits package.
• Flexibility to support work-life balance.
• Comprehensive health benefits for you and your family.
• Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]