Junior Coordinator, Global Learning

The Junior Coordinator supports Global Learning operations across learning technology platforms, content management, reporting and analytics, request coordination, and team administration. This role serves as a key operational partner to the global team, helping ensure efficient execution, consistent processes, and a high-quality experience for our learning populations worldwide.

Key Responsibilities

• Learning Platforms: Support platform administration, user access, troubleshooting, and routine learning technology requests.
• Content Operations: Coordinate content publishing, updates, maintenance, and quality assurance across learning platforms.
• Reporting and Analytics: Assist with recurring reports, dashboards, data validation, and learning activity tracking to support operational visibility and decision-making.
• Communications and Mailbox Management: Monitor shared Global Learning mailbox, triage incoming requests, coordinate responses, and track issues through resolution.
• Team and Operational Support: Coordinate meetings, maintain documentation, track deliverables, and support team planning and administrative processes.
• Vendor and Project Coordination: Assist with vendor communications, project tracking, timelines, and follow-up on key actions and deliverables.
• Process Improvement: Identify opportunities to streamline workflows, strengthen documentation, and improve operational consistency across Global Learning.

Qualifications

• 1.5 years of experience in coordination, administration, learning operations, or a related field.
• A proactive, service-oriented mindset with the ability to work independently and collaboratively.
• Strong organizational, communication, and stakeholder coordination skills.
• Proficiency with Microsoft 365 tools, particularly Excel, PowerPoint, Outlook, and Teams.
• High attention to detail, sound judgment, and the ability to manage competing priorities in a global environment.
• Experience with learning management systems, digital content platforms, or reporting and analytics tools is preferred.

Career Development

The role offers broad exposure to global learning operations, technology, content, and analytics, with potential career progression into areas such as Learning Operations, Learning Technology, Learning Analytics, or Program Management, depending on individual strengths and development.