Application Support Engineer
First seen by Alion on Nov 13, 2026.
Roles & Responsibilities
- Develop end-to-end functional and technical understanding of all in-scope applications, including business workflows, architecture, databases, integrations, and dependencies.
- Act as the primary onsite technical interface for business users, application owners, and IT stakeholders.
- Coordinate application support, incident investigation, root cause analysis, defect resolution, and enhancements with the offshore team.
- Gather and translate business requirements into actionable technical tasks for the India delivery team.
- Perform initial technical troubleshooting involving .NET applications, SQL databases, APIs, and application performance.
Skill/Requirements
- Min 6 years of experience in Microsoft application development, maintenance and production support.
- Strong hands-on troubleshooting skills across .NET applications and SQL Server databases.
- Experience managing multiple enterprise applications and understanding complex business workflows.
- Excellent stakeholder communication, coordination and technical documentation skills.
- Proven experience working with onsite–offshore delivery teams.
- Ability to independently manage technical discussions, priorities and escalations.
Skills
SQL Database, Technical Interfaces, Architecture, Application Engineering, Technical Troubleshooting, Offshore Operations, Defect Analysis, Root Cause Analysis, Incident Investigation, application performance, NetApp, API, Integration Solution, Databases, Workflow Solutions