Account Manager & Client Strategy

Industry/Sector

Specialism

Management Level

Job Description & Summary

The Opportunity

Join our Acceleration Center Buenos Aires and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services-solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference-every day.

As an Account Manager & Client Strategy, you will play a pivotal role in driving revenue growth and enhancing brand visibility within our Internal Firm Services practice. You will utilize market research, digital marketing, and creative campaigns to engage clients and capture new business opportunities. As a Manager, you will motivate, develop, and inspire others to deliver quality results. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way.

In this role at PwC Acceleration Center Buenos Aires, you will focus on building and maintaining strong relationships with internal clients, confirming their needs are met and providing exceptional service. Your work will involve understanding client goals, managing accounts, and employing effective strategies to build trust and loyalty. You will take ownership of projects, confirming their successful planning, budgeting, execution, and completion. Embracing technology and innovation, you will enhance your delivery and encourage others to do the same, all while upholding professional and technical standards.

Responsibilities

- Managing the Sales Pipeline, Request For Proposals (RFPs) & Pursuits

• Analyzing and managing the account pipeline, providing visibility into priorities, risks, gaps, and actions required to maintain momentum.
• Driving opportunities forward, ensuring key milestones, client commitments, and follow-ups are completed.
• Maintaining pipeline visibility and accuracy to support forecasting and account planning.
• Identifying whitespace and growth opportunities by connecting client priorities, relationships, market trends, and PwC capabilities.
• Leading end-to-end RFP and proposal efforts, coordinating account leadership, pursuit teams, and subject matter specialists.
• Partnering with account leadership to develop compelling win themes, value propositions, competitive differentiators, and client-specific messaging.

- Driving & Supporting Relationship Building

• Developing a strong understanding of the client organization, business priorities, key stakeholders, buying centers, and relationship landscape.
• Building trusted relationships with Account Leaders and senior stakeholders.
• Monitoring client, industry, leadership, and market developments to identify relevant conversation triggers and business development opportunities.
• Connecting account teams with relevant thought leadership, events, marketing programs, alumni, and Firm capabilities to support client priorities.
• Facilitating annual account planning sessions and workshops.

- Connecting the Dots & Driving the Account Team

• Serving as the account’s knowledge hub, maintaining a broad understanding of client priorities, engagements, relationships, pipeline, and financial performance.
• Staying connected with client service teams to capture insights and identify opportunities to bring additional value to the client.
• Bringing relevant ideas, best practices, and capabilities from across PwC to the account.
• Using account financials, data, and analytics to support prioritization and decision-making.
• Mobilizing the right firm resources, specialists, tools, and capabilities to support account priorities.
• Continuously identifying opportunities to improve account operations, collaboration, and ways of working.

- Understanding the importance of responsible Information Management, including Information Security and Data Protection

- Ensuring correct Information Security Management practices

What You Must Have

- At least a High School Diploma or the equivalent degree

- At least 4 years of experience in sales, marketing or related PwC experience

- Oral and written proficiency in English required

What Sets You Apart

- Demonstrating proficiency in CRM software and digital analytics

- Excelling in client management and relationship building, with the ability to develop and lead concise, executive-ready presentations.

- Utilizing strategic questioning and analytical thinking, with an understanding of sales pipelines, account priorities, business development, and relationship development.

- Managing complex projects with budgetary oversight, with the ability to lead complex RFPs, proposals, and business development initiatives involving multiple senior stakeholders and tight deadlines.

- Embracing change and innovation in client strategies

- Developing skills in customer experience design and strategy

- Working independently, anticipating needs, and managing multiple priorities in a fast-paced, evolving environment.

- Demonstrating strong organizational and execution skills, with attention to detail and the ability to establish accountability across complex teams.

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital status; or any other status protected by law. PwC is proud to be an inclusive organization and an equal opportunity employer.

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