Full Stack AI Engineer

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 230 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com In 2021, Pyramid and Benchmark Resorts and Hotels merged to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and opportunities abound! What really sets Pyramid apart from our competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.

What you will have an opportunity to do:

Overview

We are looking for a highly motivated Full Stack AI Engineer focused on two things: building secure, production-grade web applications from end to end, and building AI-powered solutions on top of them. You will join a dynamic team and play a critical role in delivering the tools our field leaders, corporate executives, and property owners use to drive performance and make decisions. Timely, accurate, and predictive information is our competitive advantage, and this role is pivotal to our success.

An ideal candidate combines strong technical expertise with a business solutions-oriented mindset. The ability to collaborate with technical teams and business stakeholders is imperative to success in this role.

The core Full Stack AI Engineer responsibilities are two-fold. First, the role involves designing, building, and supporting full stack applications across the frontend, backend, and data layers. This includes secure sign-in and access control, reliable data integrations, and day-to-day operational excellence as our applications scale to support the company’s aggressive growth plans.

Secondly, the Full Stack AI Engineer position involves developing AI-driven solutions using Agentic AI, Retrieval-Augmented Generation (RAG), and Large Language Models (LLMs) on Microsoft Foundry. The Full Stack AI Engineer is a key collaborator in solution development and must combine sound engineering and data structures with creativity and innovation.

This role involves strategic design and operational execution. You will join a team led by the Senior Vice President of Analytics and play a crucial part in advancing our AI and data strategy and supporting the company’s ever-expanding appetite for information solutions.

Essential Functions:

The Full Stack AI Engineer responsibilities include but are not limited to:

• Design, build and support secure, reliable and highly available full stack web applications and internal tools (React, Node.js, serverless APIs), turning business needs into working, user-friendly solutions
• Use AI-assisted development tools (such as Claude Code) and AI coding agents day to day, and review and correct their output
• Design and deliver AI-enabled features and AI agents using LLMs, Agentic AI and RAG on Microsoft Foundry, including tool use, guardrails and evaluation
• Develop, deploy, and maintain machine learning models for predictive analytics to improve forecasting and budgeting
• Build and maintain data pipelines, database schemas and APIs that feed applications and AI solutions with high-quality data
• Write automated tests at several levels (unit, integration and browser) and ship through CI/CD pipelines
• Resolve application and data integrity issues with measures to permanently address the root cause
• Support the migration of legacy tools and systems to modern cloud, data, and AI technologies
• Collaborate with company-wide stakeholders to create/improve effective technology
• Monitor evolving technologies for opportunities to advance our practices and solutions
• Other responsibilities as assigned

What are we looking for?

Qualifications

• A Bachelor’s degree in Computer Science or Information Systems, and/or a Master’s degree in Artificial Intelligence, Data Science, Data Analytics, or a related field
• 4+ years of experience building production web applications across frontend and backend, with strong modern JavaScript, React and Node.js skills
• Hands-on experience building LLM applications and AI agents, including Agentic AI, RAG, prompt design, tool/function calling and evaluating results
• Experience with Microsoft Foundry (Azure AI Foundry) and Azure OpenAI or similar LLM platforms
• Experience developing and deploying machine learning models for predictive analytics
• Data Engineering knowledge, including SQL, data modeling, data pipelines and Python
• Experience in the Microsoft Azure / Microsoft Fabric environments
• Experience with authentication and authorization (Microsoft Entra ID / OAuth 2.0) and row-level security
• Daily use of AI-assisted development tools (such as Claude Code)
• Experience with Git, pull requests, automated testing and CI/CD (Azure DevOps preferred)
• Excellent communication and interpersonal skills
• Strong problem-solving skills
• The ability to work collaboratively as well as independently
• A natural passion for latest technologies

If you're a highly motivated individual with experience in managing data pipelines and building AI solutions, we want to hear from you!

Compensation:

$115000

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$135000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.