OPERATIONS SUPERVISOR

JOB TITLE: OPERATIONS SUPERVISOR

About This Job:

Q-Sourcing

Limited trading as Q-Sourcing Servtec is a manpower management solutions firm

operating in the East African Region in the countries of Uganda, Kenya,

Tanzania, Rwanda, and South Sudan.

On behalf of

our client, we are looking for a competent, skilled, and experiencedOperations Supervisor to work in Nairobi, Kenya

Job Summary

Our client in the

Security Industry is seeking to recruit an Operations Supervisor who will be

responsible to supervise daily security operations, manage security personnel,

and ensure the safety and protection of client’s assets and premises. The

Operations Supervisor will also ensures compliance with safety procedures,

incident response, and high standards of vigilance.

DUTIES & RESPONSIBILITIES:

·Oversee

and coordinate security guards across assigned posts.

·Prepare

duty rosters and ensure full coverage of shifts.

·Document

and report incidents accurately and promptly.

·Conduct

security briefings and train guards on protocols, emergency response, and

customer service.

·Ensure

guards understand post orders and standard operating procedures (SOPs)

·Submit

daily, weekly, and incident reports to management

·Respond

to client inquiries, complaints, or service issues promptly

·Address

operational issues as they arise and escalate complex problems when necessary.

KNOWLEDGE,

SKILLS, AND EXPERIENCE:

·Diploma/Degree

in Criminology, Security Management, or related field.

·At

least 3-5 years of experience in security operations, with 1-2 years in a

supervisory role.

·Strong

leadership and decision-making skills

·Excellent

observational and analytical abilities

·Clear

communication and interpersonal skills

Interested

and qualified applicants should submit their applications through the link

below.

Note:

Only shortlisted applicants will be

contacted.

Q-SOURCING SERVTEC IS AN EQUAL

OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.