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Location
In office (Melbourne)
Seniority
Middle · 2+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Qantas (ASX: QAN) is the flag carrier airline of Australia and one of the world's oldest continually operating aviation groups, headquartered in Mascot, Sydney. Founded in 1920 as Queensland and Northern Territory Aerial Services Limited (QANTAS), the enterprise has grown into Australia's largest domestic and international airline group. The company operates a dual-brand strategy serving two primary customer segments: full-service domestic, international, and regional operations under the core Qantas brand (including QantasLink), and low-cost carrier operations under Jetstar.

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.

Our people are the real jet stars!

  • Join us on a 12-month journey (Fixed Term Contract) until September 2027
  • Play a pivotal role in optimising aircraft allocation and maintenance planning across the network.
  • Enjoy the flexibility of 24/7 shift work, based at our Jetstar Head Office in Docklands
  • Take off with exclusive employee perks, including our world-class staff travel program

The Opportunity

As an Aircraft Optimisation & Allocations Coordinator (AOAC), you’ll be part of a high-impact team responsible for aligning engineering and maintenance planning with live operations. You’ll ensure the right aircraft are in the right ports at the right time - balancing real-time operational support with forward planning to reduce disruptions and improve efficiency.

Based in the Jetstar Operations Control Centre (JOCC), this role serves as a critical link between Engineering, Operations Control, Maintenance Planning and broader operational teams.

Leveraging your experience in engineering or airline operations, you’ll support aircraft availability across the Jetstar and Qantas Group fleets by optimising maintenance positioning, minimising aircraft swaps, and collaborating with key stakeholders in a fast-paced, problem-solving environment.

Reporting to the Manager Maintenance Planning, responsibilities for this role will include:

  • Providing 7-day per week engineering oversight of forward planning and disruption recovery activities.
  • Ensuring maintenance tasks are strategically alignd with port capabilities, hangar availability, and engineering constraints.
  • Working upstream to reduce the volume of aircraft swaps driven by maintenance requirements.
  • Collaborating with the Strategic Maintenance Planning team to determine season maintenance and ground time requirements.
  • Supporting strategic planning and continuous improvement initiatives across Engineering and Operations.
  • Leading operational change requests, allowing Line Maintenance Planning to focus on day-of-operations delivery.
  • Working closely with Line Planning and Maintenance Watch to review upcoming schedules and pre-empt operational risks.
  • Partnering with Fleet Planning, and JOCC teams to ensure alignment on operational changes.
  • Using tools such as Movement Manager, MIS (Trax) to support real-time decision-making and aircraft optimisation.
  • Interpreting data from Skywise and the Reliability team to allocate aircraft to flying lines that de-risk the Jetstar operation.
  • Leading and supporting training within the Maintenance Operations team, particularly in systems such as Rocade and Compass.

This unique role offers the opportunity to blend strategic planning, stakeholder engagement, and real-time operational problem-solving - all while supporting aircraft availability across Jetstar and Qantas Group fleets.

To be successful in this role, you will possess the following skills & experience:

  • Minimum 2 years' experience in aircraft planning or airline operations role.
  • Strong understanding of maintenance planning tools and port capabilities.
  • Exceptional communication and influencing skills, ability to play a key interface role amongst Engineering, Maintenance, Networks and Operations stakeholders.
  • Confident working under pressure, solving problems with limited information.
  • A desire to learn, share knowledge, and help shape a high-performing team.
  • Willingness to work on a rotating 12 h day shift, 4 days on, 4 days off roster.
  • Strong prioritising and time management skills

Your life at Jetstar is unlike any other

Put the craft in aircraft: There’s a new fleet of A321LR NEO’s waiting for your arrival. Beyond Jetstar, our Operations Team get to exposure to projects related to the Qantas Group’s A320/1, B717 and A321 Freighters.

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar. Let’s takeoff together. Apply by: Sunday 13th September 2026

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