Datacenter IT Support Manager

Data Center IT Support Manager - Permanent - Data Centers - €70-75,000 per year + bonus Our client is rapidly emerging as a leading provider of advanced Cloud & AI infrastructure for global innovators. As they continue to grow, they’re hiring a Data Center IT Support Manager to join their team based near Tallinn, Estonia. This is a fantastic opportunity for a professional in the data centre sector to advance their career within a globally recognised environment.What you’ll do:

Lead and manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters and region IX colocations.Ensure high availability and reliability of GPU clusters and IT infrastructureAct as the primary escalation point for complex hardware, network, and operational incidentsMonitor and drive SLA, KPI, and incident resolution performance across IT support servicesOversee proactive maintenance, troubleshooting, and problem management activities

What you’ll need:

Extensive experience managing technical support teams in a data center or similar critical infrastructure environment.Strong hands-on background in diagnosing and resolving server hardware issues, including GPU-based systems, fiber networks.Solid understanding of data center operations, server platforms, and enterprise networking principles.Practical experience with IT service management processes (ITIL / ITSM).Basic proficiency with Linux/Unix operating systems and command-line tools.

What you’ll get:

Competitive compensation including bonus and stock options (level dependent)Career growth and learning opportunitiesCollaborative and innovative cultureOpportunity to work on impactful AI projectsInternational environment and talented teamsRelocation support

Ready for your next project? Apply today and take the next step in your career. #LI-AM1