Merchant Partnership Manager

Merchant Partnership Manager

Job Location: Ho Chi Minh City, Vietnam

Job Type: Full-time, Onsite

We're working closely with our client to look for a Merchant Partnership Manager.

Our client is a leading digital rewards and loyalty platform based in Vietnam. With nearly a decade of industry expertise, they manage high-volume voucher distribution for thousands of corporate partners. Their technology streamlines digital gifting for a wide variety of business needs, including promotional campaigns, customer acquisition, partner incentives, and employee reward programs.

Job Description

• Act as the primary point of contact between our client and key strategic partners, ensuring alignment, collaboration, and long-term relationship success.
• Build strong, win-win partnerships with leading brands, driving sustainable value for both sides.
• Negotiate and finalize partnership agreements that align with the client’s goals and market positioning.
• Collaborate cross-functionally with internal teams (Sales, Finance, CS, Product, Legal) to ensure seamless integration and execution across commercial, operational, and service dimensions.
• Own the performance of assigned accounts, with strong focus on ROI, disciplined execution, and effective time management.
• Regularly evaluate partner performance, gather feedback, and coordinate improvements to product features, service quality, and processes.
• Stay current on market trends, competitor activities, and industry shifts.
• Proactively share insights and recommendations based on partner feedback and market analysis.

Requirements

• Minimum 6 years of experience in Sales, Key Account, and Partnership Management. Preference for candidates with hands-on experience in FMCG and managing supermarket/hypermarket channels.
• Proven experience in project management, merchant acquisition, supplier management, and government relations is a plus.
• Product mindset with a strong ability to learn quickly and adapt to new solutions.
• Strong business development skills, excellent at negotiation, and capable of independently driving external partnerships.
• Ability to understand complex business needs and translate them into actionable solutions.
• Analytical mindset with a data-driven approach to decision-making.

Benefits

• Opportunities to learn and grow through internal training, rotation, and career advancement.
• ESOP program - grow together and share in the company’s achievements.
• Comprehensive healthcare with Bao Viet and full statutory benefits.
• Full gross salary during probation.
• Annual salary review based on performance.