Group Content Manager

QSSG - CONTENT MANAGER

About Q-Sourcing Servtec Group

(QSSG)

Q-Sourcing Servtec Group (QSSG)

is a leading human capital management firm headquartered in Mauritius, with

operations in Uganda, Kenya, Rwanda, Tanzania, and South Sudan. Known for its

innovative staffing solutions, HR management, training, and outsourcing

services, QSSG is ISO 9001:2015 certified and committed to shaping the future

of work across Africa. As part of our ambitious growth journey, we seek a dynamicContent Manager for

developing and executing QSSG’s content strategy, ensuring a compelling brand

presence across digital and traditional platforms.

Job

Description: Content Manager

Job

Title: Content Manager

Location: designated location within East Africa

Reports To: Chief Marketing Officer (CMO)

Job Purpose

The Content Officer/Manager is responsible for developing and executing QSSG’s content strategy, ensuring a

compelling brand presence across digital and traditional platforms. The role

involves crafting engaging, high-quality content that drives brand awareness,

lead generation, and customer engagement. The Content Officer/Manager will

collaborate with marketing, sales, and business development teams to align

content initiatives with QSSG’s growth and market expansion goals.

Key Duties and Responsibilities

1. Content Strategy & Brand

Messaging

• Develop

  and implement a content strategy that aligns with QSSG’s brand

  positioning and marketing objectives.

• Craft

  and maintain a consistent brand voice, tone, and messaging across

  all content platforms.

• Work

  with internal teams to ensure content supports business development and

  lead generation efforts.

2. Content Creation &

Management

• Create

  and manage engaging, SEO-optimized content for websites, blogs,

  case studies, social media, email campaigns, and marketing materials.

• Develop

  compelling storytelling approaches that highlight QSSG’s expertise

  in human capital solutions.

• Oversee

  the production of visual and multimedia content, including

  graphics, infographics, and videos.

• Manage

  and optimize content on CMS platforms (e.g., WordPress, HubSpot).

3. Digital Marketing &

Campaign Support

• Collaborate

  with the digital marketing team to ensure content aligns with

  campaign objectives and audience needs.

• Support lead generation efforts by creating high-converting landing pages,

  eBooks, whitepapers, and reports.

• Oversee social media content calendars, ensuring consistent and

  high-quality engagement with followers.

4. Performance Tracking &

Optimization

• Track

  and analyze content performance metrics (engagement, reach,

  conversions) using tools like Google Analytics and social media insights.

• Continuously

  refine content strategies based on data-driven insights and industry

  best practices.

• Conduct A/B testing on content formats and messaging to enhance

  performance.

5. Cross-Functional

Collaboration

• Work

  closely with the CMO, sales, and business development teams to

  create content that supports marketing and revenue goals.

• Partner

  with external agencies, designers, and videographers for content

  production when needed.

• Support

  internal communication efforts by providing content for employee

  engagement and training programs.

Mandatory

Requirements

Qualifications

& Education

• Bachelor’s

  degree in Marketing, Communications, Journalism, Digital Media, or

  a related field.

• A Master’s

  degree in Marketing or Business Communication is an added

  advantage.

Experience

• 3+ years of experience

  in content marketing, digital marketing, or brand communications.

• Proven track

  record of managing content strategies, social media engagement, and

  SEO-driven content.

• Experience with content management systems (CMS), marketing automation tools, and

  digital analytics platforms.

• Familiarity

  with human resource, recruitment, or consulting industries is a

  plus.

Skills

& Competencies

• Strategic

  Thinking - Ability to create and execute content strategies aligned with business

  objectives.

• Excellent

  Writing & Storytelling - Strong ability to write, edit, and craft

  compelling brand narratives.

• SEO &

  Digital Marketing Knowledge - Experience in optimizing content for

  search engines and digital platforms.

• Creative &

  Visual Content Skills - Understanding of graphic design, video production, and social media

  trends.

• Collaboration

  & Communication - Works effectively with cross-functional teams to achieve marketing

  goals.

• Analytical

  Mindset - Ability to track content performance and refine strategies for

  continuous improvement.

Personal

Attributes

• Innovative

  & Proactive - Stays ahead of content trends and marketing innovations.

• Detail-Oriented

  & Organized - Manages multiple content projects efficiently.

• Adaptable &

  Culturally Aware - Understands audience nuances across different East African

Requirements

Qualifications

& Education

• Bachelor’s

  degree in Marketing, Communications, Journalism, Digital Media, or

  a related field.

• A Master’s

  degree in Marketing or Business Communication is an added

  advantage.

Experience

• 3+ years of experience

  in content marketing, digital marketing, or brand communications.

• Proven track

  record of managing content strategies, social media engagement, and

  SEO-driven content.

• Experience with content management systems (CMS), marketing automation tools, and

  digital analytics platforms.

• Familiarity

  with human resource, recruitment, or consulting industries is a

  plus.