Local Dispatcher

The Local Dispatcher is responsible for coordinating, communicating and directing the local fleet of Class A CDL to meet the needs of the business, while troubleshooting driver problems, traffic issues, mechanical failures and also communicating the outcomes to the appropriate parties.

• Develop, administer, coordinate and manage the pickup and deliveries for our local WI fleet of trucks.
• Use independent discretion to prioritize job responsibilities to meet aggressive deadlines.
• Continually monitor load requests noting location for pick-up, delivery locations, pick-up dates and required delivery dates/times.
• Identify, evaluate and facilitate special pickup and delivery needs.
• Ensure consistent application and compliance of DOT regulations and hours of service.
• Facilitate the customer’s delivery objectives in a timely and effective manner through constant and direct communication with the drivers, load planners and other depts. across the platform as needed.
• Assist delivery services as needed for tracking of pickup and deliveries.

Appropriate education and/or experience may be substituted on an equivalent basis

Education: High School Diploma or equivalent

Experience: One + years in a transportation or truck dispatching environment preferred

Certificates, Licenses, Registrations: none

Knowledge, Skills & Abilities:

• Strong verbal and written communication skills
• Well-developed interpersonal skills
• Strong time management and organizational skills
• Must be able to prioritize and be detail oriented
• Ability to think logically and make sound decisions
• Ability to work with limited supervision, multitask and possess strong initiative
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
• Ability to build strong working relationships with all levels of employees, across business groups
• Solid current knowledge of DOT regulations
• Demonstrated proficiency in Microsoft Office, including, Word, Excel, and PowerPoint
• Must be able to work extended hours, holidays and weekends as needed

PHYSICAL DEMANDS

Manual Dexterity: Work requires definite skilled and accurate physical operations requiring some closely coordinated performance.

Physical Effort: Work requires handling light weight materials or equipment with no special speed or exertion.

Working Conditions: Ordinary office, shop, field, or warehouse working conditions with some slightly disagreeable features.

Hazards: Negligible. Little or no exposure to hazards.