Parts & Supplies Coordinator, Team Lead

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact - help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Join our Distribution team as a Parts & Logistics Coordinator, where you'll play a critical role in managing equipment logistics, parts supply, inventory control, and freight coordination across Canada.

This position reports directly to Distribution Manager and is integral to supporting our Document Systems and Locker Solutions businesses by coordinating the shipment, tracking, scheduling, and delivery of equipment, replacement parts, and installation components. You'll work closely with customers, transportation providers, warehouse teams, service technicians, and internal stakeholders to ensure products are delivered accurately, efficiently, and on time.

What You'll Do

• Coordinate logistics activities for our Mail and Locker Solutions product lines, including shipment scheduling, tracking, and installation support.
• Manage inbound and outbound shipments to ensure timely delivery of equipment and parts.
• Monitor shipment status and proactively communicate updates, schedules, and delays to customers and internal teams.
• Maintain accurate inventory records and support inventory replenishment activities.
• Process and track inventory transactions, purchase orders, shipments, and parts orders.
• Collaborate with warehouse personnel, carriers, suppliers, customers, and internal departments to support daily operations.
• Respond to inquiries related to shipments, order status, inventory availability, and deliveries.
• Provide general administrative and logistics support as required.

Reporting Relationship

Reports directly to the Distribution Manager.

Work Schedule

• Full-time, permanent position
• Monday to Friday
• 37.5 hours per week
• Fully in-office

What We're Looking For

• Experience in logistics, distribution, shipping & receiving, inventory control, parts coordination, or a related role.
• Proficiency with Microsoft Office, particularly Excel and Outlook.
• Strong organizational skills with exceptional attention to detail.
• Effective verbal and written communication skills.
• Proven ability to prioritize tasks, solve problems, and deliver excellent customer service.
• Self-motivated team player who can work independently in a fast-paced environment.

Physical Requirements

• Occasionally lift up to 15 lbs (7 kg).
• Ability to sit, stand, walk, and move throughout the workday.
• Comfortable working in both office and warehouse environments as needed.

Rewards & Benefits

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.