Senior Engineer_ Customer Engineering

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Job Area:

General Summary:

Role Overview

We are looking for a passionate and experienced Senior Engineer to join our Automotive Graphics Customer Engineering team. In this role, you will act as a key technical interface between Qualcomm's engineering teams and IVI/ADAS automotive customers, driving issue resolution, root cause analysis, and customer success on Qualcomm-powered platforms

Position Details

Job Title: Senior Engineer

Level: Senior Engineer

Experience: 4 - 6 Years

Location: Bangalore, India

Department: QTI WT TADA Auto CE BDC

Domain: Automotive / Embedded Systems

Key Responsibilities

• Provide technical engineering support to Qualcomm IVI/ADAS automotive customers.

• Collaborate with PDM and engineering teams to address customer requirements and resolve reported issues.

• Support issues reported by customers in lab environments, drive tests, and certification processes.

• Perform root cause analysis (RCA) of customer-reported issues and provide structured feedback to engineering teams.

• Analyse graphics performance bottlenecks and recommend solutions across QNX/Android/Hypervisor-based platforms.

• Develop and maintain debug scripts and automation tools to accelerate customer issue triage.

• Engage in on-site or remote customer support as needed to drive issue closure.

• Contribute to skill documentation, knowledge bases, and internal triage guides for the CE team.

Required Qualifications

• Bachelor's or Master's degree in Electronics, Computer Science, or a related engineering discipline.

• Strong communication, analytical, and problem-solving skills.

• 4-6 years of hands-on experience in embedded systems or graphics engineering.

• Working experience with Linux kernel device drivers, system stability, and boot architecture.

• Working experience with Android, QNX, and hypervisor-based platforms (e.g., HQX).

• Proficiency in C and C++ programming languages.

• Working knowledge of Java and Python (scripting, automation, data extraction).

• Familiarity with debug tools: GDB, ramdump/coredump analysis, memory profiling tools.

Technical Skills & Domain Expertise

Area

Technologies / Tools

Graphics

OpenGL ES, OpenCL, Vulkan, UMD/KMD GPU Drivers, GPU Performance Analysis

Debugging

GDB, Ramdump, API Tracing, Coredump Analysis, Rendering Application Development

Operating Systems

Android (AOSP), QNX SDP 7.x, Linux Kernel, HQX Hypervisor

Languages

C, C++, Java, Python

Debug Tools

slog2info, SMMU / IOMMU debug, Graphics/DRM driver analysis, Systrace / Perfetto

Platforms

Automotive Platforms

Preferred Qualifications

• Experience with GPU architecture and Graphics / DRM kernel graphics drivers.

• Knowledge of Functional Safety (FuSa / ISO 26262) concepts for automotive-grade software.

• Familiarity with SMMU/IOMMU, ECC fault handling and automotive safety error recovery.

• Experience with CTS/VTS test suites, Vulkan conformance, and Android graphics compliance.

• Exposure to multimedia pipelines: camera, display, video encode/decode on automotive SoCs.

• Prior experience in customer-facing engineering or field application engineering roles.

What We Offer

Work on cutting-edge Qualcomm Snapdragon Automotive platforms powering IVI and ADAS systems worldwide.

Deep technical work spanning GPU drivers, OS internals, and real-time automotive debugging.

Collaborate with a world-class engineering and customer engineering team in Bangalore.

Clear career path with exposure to global automotive OEM customers and Qualcomm's latest chipset roadmap.

Minimum Qualifications:

OR

Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.

OR

PhD in Engineering, Information Systems, Computer Science, or related field.

• 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.

• 1+ year of any combination of academic and/or work experience with debugging techniques.

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