Intune Specialist

We are currently looking for an Intune Specialist to join our Infrastructure & Operations team.

Responsibilities:

• Manage and maintain the enterprise Mobile Device Management (MDM) environment using Microsoft Intune
• Administer and support mobile devices and Windows endpoints across a large-scale enterprise environment
• Develop, maintain and continuously improve endpoint and mobile device management solutions
• Manage device enrollment, configuration, compliance policies and security settings in Microsoft Intune
• Support and manage device provisioning and deployment processes using Microsoft Autopilot
• Provide 3rd-level technical support (L3) for internal users and customer environments
• Investigate and resolve complex endpoint, mobile device and Intune-related technical issues
• Collaborate with infrastructure, security, endpoint and other IT teams to ensure stable and efficient operations
• Maintain technical documentation and follow established IT processes, security standards and documentation requirements
• Contribute to the continuous improvement and optimization of the endpoint management environment
• Work effectively within a complex enterprise environment with approximately 40,000 managed devices

Requirements:

• Proven professional experience with Microsoft Intune, Endpoint Management and/or MDM
• Hands-on experience managing enterprise mobile devices and Windows endpoints
• Practical knowledge of Microsoft Autopilot
• Strong troubleshooting and problem-solving skills
• Experience providing L3 technical support in an enterprise environment
• Good understanding of endpoint configuration, device compliance and security policies
• Experience working with Windows 10/11 environments
• Ability to work independently and take ownership of assigned tasks
• Strong communication and collaboration skills
• Customer-oriented and solution-focused mindset
• Ability to work effectively in a large-scale, complex enterprise environment with structured processes and multiple stakeholders
• Willingness and ability to work effectively in a process-driven corporate environment

Nice to Have:

• Knowledge of Microsoft Entra ID / Azure AD
• Experience with Microsoft 365 administration
• Knowledge of endpoint security and device compliance concepts
• Experience with Microsoft Defender for Endpoint
• PowerShell scripting experience
• Experience with Conditional Access and Microsoft security solutions
• Experience working in ITIL-based service management environments
• Previous experience supporting environments with thousands of managed devices
• Experience working in a highly regulated or process-driven enterprise environment