Workforce Operations Consultant, Reporting & Enablement

Work Location: Remote

Employment Type: Full-Time, Permanent

Job Summary

The role focuses on managing workforce operations, staffing activities, capacity planning, and cross-functional initiatives. The individual will maintain workforce tracking tools, analyze staffing data, coordinate with program stakeholders, and support process improvements. The role also involves preparing executive-level reports, facilitating workforce management discussions, and providing data-driven insights to support leadership decisions and workforce optimization.

Key Responsibilities

Manage workforce operations, including capacity planning, open-position tracking, and monitoring changing staffing requirements.

Maintain workforce tracking tools and staffing records, ensuring data accuracy and consistency.

Coordinate workforce management activities with relevant program stakeholders.

Oversee hiring logistics and operational workflows while supporting compliance with organizational requirements.

Track team and specialist surveys, consolidate feedback, assess workforce health, and identify improvement opportunities.

Conduct workforce data analysis and prepare rapid-turn reports to support leadership discussions and workforce optimization.

Prepare and facilitate working sessions on workforce management processes, current-state operations, and improvement initiatives.

Track complex cross-functional initiatives, manage risks, and prepare executive-ready reports and presentations.

Required Qualifications

Consulting experience with exposure to human capital, workforce management, staffing operations, or a related function.

Strong strategic thinking, operational rigor, and process improvement capabilities.

Advanced Excel proficiency, including VLOOKUP, INDEX/MATCH, pivot tables, data cleaning, data visualization, and financial modeling.

Proficiency with Google Workspace and presentation tools for developing concise, executive-ready materials.

Experience developing complex process maps involving multiple stakeholders or swimlanes.

Program management experience, including cross-functional initiative tracking, risk management, and executive reporting.

Strong written and verbal communication skills, with the ability to present findings to senior leaders and cross-functional stakeholders.

Ability to work independently, respond to time-sensitive requests, and translate workforce data into actionable operational insights.

Nice to Have

Experience supporting workforce planning, staffing optimization, or human capital initiatives in a consulting environment.

Experience facilitating stakeholder working sessions and identifying operational improvement opportunities.

Experience analyzing workforce survey results and developing recommendations based on workforce trends.

Experience preparing leadership presentations and data-driven recommendations for workforce management decisions.