Staff Data Analyst, Marketing

ABOUT QUINCE

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes  and build and deploy proprietary technology, AI, and analytics to help us scale fast.

What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come - and return - to Quince because they trust us to deliver.

OUR CULTURE

Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way - at a speed and scale unlike anything that’s been done before.

• We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA.  Where conventional wisdom says you have to choose - soft or durable, speed or rigor, quality or price - we ask why that trade-off has to exist in the first place.
• Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths. 
• Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. 

If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.

THE IDEAL CANDIDATE

The ideal candidate is a self-starter and problem-solver, skilled at leveraging technology and data to deliver top-tier analytics solutions. They thrive on addressing complex business challenges and are consistently effective in making high-judgment decisions at a rapid pace, even in the face of ambiguity and uncharted scenarios. Additionally, the ideal candidate is energized by a work environment where strategy, innovation, and decision-making are intentionally distributed, where transparency, agility, and data-driven insights are highly valued, and where colleagues at all levels hold each other to exceptionally high standards to serve Quince customers.

RESPONSIBILITIES:

• Partner with the US team to understand what exists that we need to replicate and the gaps that we need to build upon
• Develop and maintain automated reports to track Marketing KPIs:
• New/Returning Customers, LTV/CAC, Total vs. inc. ROAS
• Performance Marketing Channel: Paid Social, SEM, App, Affiliates etc.
• CRM: Customer cohort, Database health + Lifecycle stages

• Conduct ad-hoc analyses to identify channel inefficiencies, scaling opportunities, areas for improving MER / Total ROAS.
• Partner with Product, Engineering and Performance team to deliver experimentation and incrementality studies: Geo-Lift tests, Channel Incrementality, Brand lift, MMM validation. 
• Partner with product, engineering and CRM to deliver:
• A data driven customer lifecycle programme including key drivers of high-value customers 
• A/B and multivariate tests across lifecycle touchpoints that optimize revenue per visit, and Incremental LTV / Revenue
• A multi-category approach to cross selling, identifying triggers and next best actions based on customer behaviour

• Implement data quality, governance (inc. GDPR) and AI usage best practices in collaboration with the US. 
• Be an integral part of the international team and contribute to their growth.

REQUIREMENTS:

• Bachelor’s degree in a quantitative field (e.g., Statistics, Mathematics, Economics, Data Science, or similar). Master’s degree is a plus. 
• 7+ years in a data analytics/product analytics role, ideally with a focus on supply chain within an e-commerce or technology company.
• Proficiency in SQL and data visualization tools (e.g., Tableau, Looker, Power BIm Mixpanel).
• Knowledge of statistical analysis and A/B testing; familiarity with Python or R is a plus.
• Ability to interpret complex data and translate it into actionable insights, with a focus on detail, accuracy, and clarity.
• Excellent verbal and written communication skills, with the ability to present data insights and recommendations effectively to both technical and non-technical audiences.
• Demonstrated ability to manage multiple projects and prioritize in a fast-paced, dynamic environment.
• Based in Berlin / London with the ability to come into the Berlin / London office 4 days per week

Preferred Qualifications:

• Experience in running Geo-lift tests across Europe
• Previous e-commerce / multi-category experience
• Strong Performance marketing (attribution) + CRM measurement background
• Able to translate data analysis into action through storytelling and visualization
• Understanding of core marketing metrics and how they interact to deliver profitable growth: LTV/CAC, ROAS, MER

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.