Assistant Branch Manager

Overview

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you will do:

At QXO, Assistant Branch Managers are developing business leaders who play a critical role in the day-to-day success of the branch. Working closely with the Branch Manager, this role helps drive operational excellence, customer satisfaction, employee engagement, and business performance while gaining exposure to all aspects of branch leadership.

This is an ideal opportunity for an emerging leader with experience in distribution, building products, construction, manufacturing, retail, logistics, wholesale, or other customer-facing operational environments who wants to grow into a Branch Manager role. Successful candidates are hands-on, customer-focused, highly organized, and eager to learn the financial, operational, and leadership components of running a business.

• Partner with the Branch Manager to support daily branch operations and drive business performance
• Help oversee branch activities including customer service, inventory management, safety, operations, and team productivity
• Lead by example on the sales floor, at the front counter, and throughout the branch to ensure exceptional customer service experiences
• Support walk-in, phone, and account customers by helping resolve issues and ensuring customers receive timely service
• Assist in coordinating daily employee activities and help ensure work is prioritized and completed efficiently
• Monitor branch performance metrics and help identify opportunities to improve customer experience, operational efficiency, and profitability
• Train, coach, and support employees while helping build a culture of accountability, teamwork, and continuous improvement
• Assist with inventory management, cycle counts, and maintaining accurate product availability
• Support hiring, onboarding, employee development, and workforce planning activities
• Partner with Sales, Operations, HR, EHS, Supply Chain, Credit, and other teams to support branch objectives
• Help drive adoption of new processes, initiatives, and operating procedures while supporting change management efforts
• Champion a safe work environment and ensure compliance with company policies and procedures
• Serve as the Branch Manager's delegate when needed and assist with special projects and branch initiatives

What you will bring:

Successful Assistant Branch Managers are customer-focused operators who are eager to learn the business, develop leadership skills, and grow into future business leaders.

• Demonstrated leadership potential through customer facing work experience, military service, internships, leadership programs, or operational roles; a degree is not required
• Experience in retail, customer facing distribution, building products, construction, manufacturing, logistics, wholesale, or related industries preferred
• Strong customer service, communication, problem-solving, and relationship-building skills
• Ability to manage multiple priorities and thrive in a fast-paced, team-oriented environment
• Interest in developing expertise in branch operations, financial performance, inventory management, and people leadership
• Valid driver's license and willingness to work hands-on with customers and employees to support branch success

What you will earn:

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.