Superflex Roadside Patrol - Hampstead

About The Role

Join the RAC as a Superflex Roadside Patrol and use your technical expertise to get members moving when they need us most.

Earn over £14,000 more in base pay with Superflex than on our Core Patrol contract, plus a £3,000 sign-on bonus.

That means a £50,669 base salary from the RAC, compared with £36,400 on our Core Patrol contract. You'll also receive an extra £5,200 in London weighting, bringing your total guaranteed pay to £55,869. You’ll still work an average 40-hour week, with Superflex offering higher guaranteed pay in return for being more flexible about when you work.

If you’re an experienced Vehicle Technician or Mechanic, Superflex is your chance to take your skills out on the road. As a Roadside Technician, you’ll diagnose faults, carry out repairs and help members get moving again, with the variety of a new challenge around every corner.

Where you'll work

You’ll be part of the Hampstead cluster, covering areas like Hampstead, Kilburn, Cricklewood, West Hampstead, Swiss Cottage.

We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.

What you’ll get with Superflex

• Our highest Patrol base salary

  Earn a £55,869 base salary inc. London Weighting allowance, plus a £3,000 sign-on bonus. That’s over £14,000 more in base pay than our Core Patrol contract. You’ll also have the chance to earn more through bonus and overtime.

• Higher pay, without a longer average working week

  Superflex is based on an average 40-hour week. What’s different is when those hours can fall. You’ll work across a wider range of shifts, with higher guaranteed pay in return for your flexibility.

• Everything you need to succeed on the roadside

  Start and finish from home in your own RAC van, with your fuel card, full uniform, essential tools and diagnostic kit all provided. And we’ll invest in your technical development too, with ongoing training and the opportunity to work towards IMI accreditation.

So, what is Superflex?

Put simply, you give us more flexibility around when you work, and you get higher guaranteed pay in return.

Your shifts can fall between 6am and 2am, including early mornings, evenings, weekends and bank holidays. You’ll get your roster seven days in advance, with your core working hours confirmed three days before.

And remember, Superflex is still based on an average 40-hour working week. It’s when you work those hours that’s different.

Out on the road, you’ll get all the variety that comes with Patrol. One job could be a quick fix. The next could put your diagnostic and fault-finding skills to the test. It’s work you can take pride in, with the chance to build your skills and see the difference you’ve made for members straight away.

What you’ll do

• Diagnose mechanical and electrical faults at the roadside, using the latest diagnostic equipment to find the right solution.
• Carry out roadside repairs to get members moving again wherever possible.
• Attend breakdowns across your local area, supporting members when they need you most.
• Use your technical experience and judgement to make safe, confident decisions at the roadside.
• Explain faults and repairs clearly, keeping members informed throughout the job.
• Take ownership of each breakdown from diagnosis through to the best outcome for the member.
• Work independently from your RAC van, with support from the wider team when you need it.

What you'll need

Either:

NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience

or

5+ years’ experience as a Vehicle Technician/Mechanic

and

A full UK driving licence with fewer than 6 points

The flexibility to work early mornings, evenings, weekends and bank holidays as part of the Superflex shift pattern.

As a Superflex Roadside Patrol at the RAC, you’ll get benefits that go the extra mile:

• Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.
• Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.
• Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.
• Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.
• Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success.

We’re the RAC

At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider.

Our culture reflects that ambition - backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support.

We celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life - it’s what sets us apart and drives us forward.