Sales Development Representative - GPU as a Service (GPUaaS)

Job Profile Summary

The GPUaaS Sales Development Representative (SDR) is the front end of the GPU as a Service revenue engine. This US-based individual contributor is responsible for identifying, engaging, qualifying and developing prospective customers for Rackspace GPUaaS, then converting credible interest into high-quality sales opportunities for GPUaaS Acquisition / New Pursuits sellers. The role combines the proactive outbound prospecting discipline of the existing SDR profile with the stronger qualification, independent execution, multi-channel engagement and opportunity-management expectations of the Inside Sales Representative III profile.

The SDR owns initial discovery and qualification, buyer identification, early opportunity development, Salesforce data quality and disciplined handoff. Success is measured not simply by activity volume or meetings booked, but by qualified pipeline created, acceptance and conversion of SDR-sourced opportunities, speed of follow-up, data quality and contribution to GPUaaS bookings.

Role Mission

Create a repeatable, high-velocity top-of-funnel engine that identifies organizations with credible accelerated-compute demand, qualifies the business and technical opportunity, and delivers sales-ready GPUaaS pipeline to the pursuit team.

Career Level / Operating Expectations

• Individual contributor role; no people-management responsibility.
• Operates at a high activity cadence while maintaining a high qualification standard and strong commercial judgment.
• Works independently within defined target-account, campaign and qualification frameworks and escalates complex technical or commercial questions to the appropriate GPUaaS specialist.
• Partners tightly with GPUaaS Acquisition Sales, Business Development, Marketing, Partner/Alliance teams, Sales Engineering and Sales Operations.
• Balances speed with quality: an opportunity is not considered successful simply because a meeting is scheduled; it must contain sufficient evidence to justify seller investment.

Key Responsibilities

• Generate new GPUaaS demand through outbound calling, email, LinkedIn/social outreach, targeted campaigns, events, partner-supplied leads and other approved prospecting motions.
• Respond rapidly to inbound GPUaaS inquiries and campaign responses; research the account and determine whether the prospect fits the target customer and workload profile.
• Conduct first-level discovery to understand the customer use case, business problem, AI/HPC workload, current environment, expected GPU demand, timing, geography/data residency, buying process and urgency.
• Identify and engage the relevant buying group, including AI/ML leaders, infrastructure/platform leaders, CTO/CIO organizations, engineering, procurement and other technical or economic stakeholders.
• Qualify opportunities using the GPUaaS qualification framework. At minimum capture: use case/workload; GPU or accelerator preference where known; estimated GPU/cluster requirement; deployment timing; geography; term/consumption expectation; budget/economic context; decision process; incumbent/competitive environment; and next agreed customer action.
• Disqualify or nurture opportunities that do not meet minimum criteria rather than passing low-quality leads to quota-carrying sellers.
• Create and maintain leads, contacts, accounts and opportunities in Salesforce with complete activity history, source/attribution, qualification fields, next step, next-step date and supporting notes.
• Own Salesforce hygiene for SDR-created records, including duplicate prevention, correct campaign/source attribution, accurate stages/status, contact roles and timely closure or recycle of stale leads.
• Prepare a concise written handoff and schedule a live handoff when appropriate to the GPUaaS Acquisition / New Pursuits seller. Remain engaged until the seller accepts or rejects the opportunity and document the disposition.
• Support seller follow-up on early-stage opportunities through research, additional contacts, meeting coordination, stakeholder mapping and targeted outreach as requested.
• Build target-account and contact lists in partnership with Sales, Marketing, AMD/NVIDIA business development and channel/technology partners; execute account-based prospecting plays against priority segments and named accounts.
• Use conversion, rejection and win/loss feedback to continuously improve messaging, qualification standards, target profiles and campaign effectiveness.
• Participate in weekly pipeline and lead inspection, providing transparent reporting on activity, qualification status, handoffs, aging, conversion and blockers.

GPUaaS Qualification Standard

• An SDR-qualified opportunity should provide enough evidence for a New Pursuits seller to make an informed decision to invest pursuit resources. The SDR is expected to establish, to the extent reasonably available during initial discovery:
• Customer problem and AI, inference, training, HPC or accelerated-compute workload/use case.
• Current environment and reason the customer is considering an external GPUaaS provider.
• GPU technology preference or requirement (for example AMD or NVIDIA) when known; workload/software dependencies and approximate scale.
• Expected timing, deployment geography and material capacity requirements.
• Business sponsor, technical buyer and other known decision participants.
• Budget/economic context, procurement path and competitive alternatives where discoverable.
• Clear customer-confirmed next step and date.

Knowledge

• Working knowledge of GPUaaS, accelerated computing and common AI/ML workload patterns, with the ability to conduct credible first-level discovery without positioning the SDR as a solution architect.
• Working understanding of the GPU ecosystem, including AMD, NVIDIA, OEMs, cloud/GPU infrastructure providers and relevant channel/technology partners.
• Understanding of B2B technology prospecting, lead qualification, account research, buying committees, pipeline stages and opportunity handoff practices.
• Working knowledge of Salesforce lead/contact/account/opportunity management and the importance of clean source attribution, next steps, stages and activity history.
• Ability to understand basic commercial concepts such as consumption, term, estimated opportunity value and why capacity, deployment timing and deal economics matter in GPUaaS.

Skills

• Outbound prospecting and social selling
• Discovery and lead qualification
• Active listening and objection handling
• Executive and technical buyer communication
• Account/contact research and stakeholder mapping
• Salesforce / CRM discipline
• Pipeline and lead management
• Written communication and concise handoff documentation
• Data analysis and dashboard interpretation
• Time management and high-velocity follow-up
• Collaboration with quota-carrying sellers, Marketing, BD, Partners and Sales Engineering

Education & Experience

• Bachelor's degree preferred in business, marketing, technology or related field; equivalent relevant experience may substitute based on company policy.
• 2-5 years of B2B technology sales development, inside sales, demand generation or related customer-facing experience preferred.
• Experience prospecting into enterprise or upper-commercial technology buyers strongly preferred.
• Cloud, data center, infrastructure, AI/ML, GPU/accelerated-compute or related technology experience preferred.
• Demonstrated history of meeting activity and opportunity/pipeline goals while maintaining strong CRM discipline.

Travel

Limited travel expected, generally for priority customer/partner events, field enablement or team meetings; typically less than 15% unless business needs require otherwise.

Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $56,238.00/year in our lowest geographic market up to 98,910.90 USD/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.