Payroll Remediation Specialist

• Melbourne | RACV Head Office
• Permanent Role | Hybrid Working
• Competitive Salary | Attractive Employee Benefits

About the Opportunity

RACV is looking for an experienced Payroll Remediation Specialist to support the ongoing accuracy, integrity and compliance of our payroll environment.

In this specialist role, you’ll identify, analyse and remediate payroll compliance matters across Modern Awards, Enterprise Agreements and legislative requirements. Working closely with Payroll, People & Culture, People Managers and other internal stakeholders you’ll investigate payroll outcomes, determine remediation approaches and help ensure employees are paid correctly.

You’ll also play an important role in strengthening payroll controls and systems, including testing and validating UKG Pro configurations to ensure Award and EBA rules are operating as intended.

What you’ll be doing

• Conduct detailed payroll compliance reviews against Modern Awards, Enterprise Agreements, the Fair Work Act and National Employment Standards.
• Analyse payroll, time and attendance and rostering data to identify underpayments, overpayments and potential compliance risks.
• Interpret Awards and EBAs to validate wages, penalties, overtime, loadings, allowances and other pay conditions.
• Undertake structured UKG Pro testing and validation, including test scripts, scenario testing, defect logging and regression testing.
• Test complex pay scenarios including overtime triggers, penalties, allowances, minimum engagements, broken shifts, public holidays and casual loading interactions.
• Quantify individual and group remediation outcomes and develop clear calculation methodologies and instructions for Payroll.
• Validate back-pay calculations and remediation outcomes prior to payment.
• Investigate systemic and root-cause issues and recommend corrective actions to prevent recurrence.
• Document findings, assumptions and methodologies to support governance, audit and regulator readiness.
• Provide clear, practical advice to stakeholders on payroll compliance and remediation matters.
• Contribute to broader payroll governance, assurance and continuous improvement initiatives.

What you’ll bring

You’ll be an experienced payroll or compliance professional with strong knowledge of Australian workplace legislation and complex payroll requirements.

You’ll also bring

• Demonstrated experience in payroll compliance, payroll remediation, payroll governance or industrial relations analysis.
• Strong working knowledge of Australian payroll legislation, Modern Awards and Enterprise Agreements.
• Hands-on experience interpreting and applying Awards and/or Enterprise Agreements in a payroll environment.
• Experience analysing payroll and time and attendance data and preparing remediation calculations.
• Experience undertaking payroll system testing and validating complex pay rules.
• Strong UKG Pro capability, ideally including configuration validation, UAT, scenario testing, defect management and regression testing.
• Advanced Excel and data analysis skills, with experience in reconciliation and validation of payroll outcomes.
• High attention to detail and the ability to work confidently with complex calculation logic.
• Strong written communication and documentation skills, including the ability to translate technical findings into practical business advice.
• Sound judgement, discretion and confidentiality when managing sensitive employee pay matters.
• Strong stakeholder management skills and the ability to work effectively across Payroll, People & Culture, Finance, Legal and HRIS teams.

What We Offer

• Hybrid and flexible working arrangements.
• Competitive salary and benefits.
• Discounts on selected RACV products and services.
• A supportive, collaborative and high-performing team culture.

Why join RACV

At RACV, our values of Innovation, Accountability, Care and Team guide how we work and how we show up for each other. We’re committed to creating a safe, inclusive and high-performing environment where everyone can do their best work.

Application process

You can learn more about RACV at careers.racv.com.au. Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. Please submit your CV via the link below.

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