HR Business Partner/HRBP (Manager - Senior Level) for AI & Data Division - Group Human Resources Supervisory Department (GHRD)

Job Description:

Business Overview

Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such as credit cards, banking, securities, electronic money, and smartphone app payments, mobile services such as mobile carrier services, and professional sports. By organically linking these services through a membership system centered on Rakuten members, Rakuten has created a unique “Rakuten ecosystem” that is unlike any other.

*Our Businesses Key Figures

https://global.rakuten.com/corp/careers/services/

Department Overview

With the rapid expansion of our global business, you will be at the forefront of diverse human resource and organizational management challenges, formulating and executing strategic solutions.

About the AI & Data Division HR

- AI & Data Division is responsible for analyzing data from various Rakuten services and providing solutions for service improvement, thereby supporting AI development. It is also a global organization with employees located not only in Japan but also overseas.

- AI & Data Division HR Group addresses various challenges related to AI talent and organizational management that arise as the business expands.

- Our mission is to break free from conventional thinking, accurately identify internal and external needs, and collaboratively develop HR strategies and systems that support corporate growth and contribute to the company's success.

What you can experience in HR at Rakuten

- HR that realizes rapid business growth:

Our company continues to expand various businesses such as e-commerce, fintech, and mobile with unconventional ideas and speed. Supporting this growth are "Business HR" professionals who maximize the power of people and organizations at the forefront of business.

In a rapidly changing business environment, you will quickly formulate and execute HR strategies based on business strategies. You will lead change in a wide range of HR areas, including organizational development, labor management, recruitment, and talent placement, contributing to business growth. One of the greatest attractions is the ability to directly engage in solving organizational issues by working closely with business leaders and HR CoEs. Through data-driven strategy formulation and a high-speed PDCA cycle, you can experience business growth firsthand.

- Supporting an organization rich in diverse talent:

Our strength lies in the ability of diverse talent to leverage their individuality and collaborate, creating innovation beyond imagination. As an organization with a high degree of diversity in nationality, age, employment type, etc., it is one of the leading environments in Japan where HR professionals can cultivate a multi-faceted perspective.

Introduction of cutting-edge technology and continuous updates to business processes

To maintain competitiveness in a rapidly changing market, even back-office departments like HR constantly adopt the latest technologies and methods to update organizations and processes. Therefore, not all business flows are necessarily established, even for a large company, and there are abundant opportunities to create new standards with your own hands. Especially in recent years, we have been actively utilizing our unique AI technology to streamline and enhance HR operations.

- Abundant career paths:

Within Rakuten Group, communication between HR departments is very active. Regardless of your assignment, there are ample opportunities for communication through various projects and tasks across the entire Group. Furthermore, our internal job posting system (Open Job Information) is well-developed, providing an environment where HR professionals can envision long-term career paths.

Position:

Why We Hire

Given the anticipated further business expansion, we are recruiting HRBPs to strengthen our organizational structure.

You will join us as a manager (or manager candidate) and consistently lead the identification of various HR challenges within your assigned organization, from strategic solution planning to execution.

In the future, we expect you to take on the management of the entire HR organization for your assigned business unit.

Position Details

As an HRBP for the AI & Data Division, you will propose integrated solutions for all issues related to HR, organization, and culture, driving business growth from an HR perspective.

- Execution and Improvement of Strategic HR Functions:

Deeply understand the assigned department's strategies, goals, and challenges, and formulate and execute HR strategies to achieve them. Provide strategic advice and coaching to organizational management on a wide range of HR issues, including organizational design, talent allocation, performance management, and engagement improvement.

- Organizational Development/Change Management:

Understand the organizational structure, culture, and climate of the assigned department and identify challenges. Propose and implement improvements to enhance organizational health. Drive smooth transformations as needed.

- Talent Development/Capability Building:

Based on the business strategy of the assigned business unit, identify necessary skills and capabilities and formulate talent development plans. Promote the development of next-generation leaders.

- Group Collaboration and Initiative Promotion:

Collaborate with the overall Group HR strategy and lead the introduction and promotion of global HR initiatives.

- Labor Relations Management/Compliance:

Maintain a healthy work environment and manage risks, including compliance with labor laws, harassment response, and mental health care.

*Considering your experience and skills, we expect you to leverage your expertise primarily in areas such as recruitment strategy, organizational development, and talent management.

*The key themes you will be responsible for will constantly change depending on business conditions and organizational phases. Therefore, this environment allows you to deepen your knowledge in a wide range of HR areas and build a career from a multifaceted perspective.

*Depending on your experience, you may start with a subset of the above responsibilities, gradually expanding your scope of work.

Work Environment

AI & Data Division is a global organization with a presence in Japan, China, India, Singapore, France, and beyond. With an even split of employees between Japan and our international offices, you will be working daily in a truly diverse environment, enriched by a wide range of cultures and perspectives.

In this position, you will have the opportunity to collaborate with HRBPs across different countries, leading the implementation of global initiatives and resolving complex organizational challenges.

This is a highly challenging and rewarding environment where you can refine your expertise as a strategic HR Business Partner (HRBP) and contribute directly to the growth of our business on a global scale.

Mandatory Qualifications:

- Experience as an HRBP.

(Extensive practical experience as a Business/Company HRBP in areas such as recruitment, organizational development, labor relations, performance appraisal, and HR planning.)

- Experience in people management (number of subordinates does not matter).

- Japanese: Business level.

- English: Business level.

Desired Qualifications:

- HR experience at a company with 500 or more employees.

Desired Candidate Profile

- Possesses strong communication skills, negotiation skills, and leadership abilities.

- Able to think and act autonomously, and adapt flexibly to change.

- Able to engage stakeholders and promote tasks collaboratively.

- Able to work in a fast-paced environment and deal with ambiguous situations.

Other Information:

Additional information on Location

Rakuten Crimson House (Tamagawa, Setagaya-ku, Tokyo)

Additional information on English Qualification

TOEIC 800+ (or equivalent certification/proof of degree from an English-speaking university). Proof is required by the time of the offer. If you do not have a score, we can guide you to our internal TOEIC IP test during the selection process.

Related Pages

- Employee Benefits: https://global.rakuten.com/corp/careers/benefit/

- Employee Conditions: https://global.rakuten.com/corp/careers/information/

- Culture: https://global.rakuten.com/corp/careers/culture/

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