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Salary
$51k – $83k per year
Location
Remote (Japan, India, United States)
Seniority
Senior · 5+ years exp
Employment
Internship
Overview
Company
Impact
Profile match
Rakuten is a global technology and e-commerce conglomerate headquartered in Tokyo, Japan, and founded in 1997. The company provides a diverse range of services including online retail, financial services, digital content, and telecommunications through its ecosystem of over 70 businesses. Operating across 30 countries and regions, the group utilizes its Rakuten India division as a major global technology hub for research, development, and innovation.

Recruiting for expansion due to the establishment of a new organization.

The CIO (Chief Information Officer) office is seeking members to lead projects and develop a company-wide IT strategy framework to optimize the IT environment and promote business efficiency for Rakuten Mobile, Rakuten Symphony, and Rakuten Communications, which belong to the C&E Company.

This position involves optimizing IT environment processes and systems while developing medium- to long-term strategies, and driving various projects and initiatives.

[Job Description]

As a member of the CIO office, which is at the core of Rakuten Group's IT strategy, you will lead the practical work toward strengthening IT governance (risk mitigation), optimizing IT investment (cost structure), and building a data-driven decision-making platform for the entire C&E Company, including Rakuten Mobile. Working directly under the CIO and collaborating with CxOs, you will be responsible for promoting initiatives related to establishing alignment between management strategy and technology strategy, and strengthening governance for organizational penetration.

[Specific Job Responsibilities]

  • Advanced IT Information Infrastructure: Promoting company-wide IT infrastructure standardization and migration to a modern development and operation environment.
  • Portfolio Management: Prioritizing and managing progress to maximize ROI for IT investment budgets in the hundreds of billions of yen.
  • Visualization and Optimization of IT Costs: Improving cost efficiency from a FinOps perspective by increasing transparency of cloud usage fees (AWS/GCP, etc.) and license fees.
  • Resource Management: Optimizing the allocation of thousands of engineering resources and developing skill sets and training plans.
  • Data-Driven Work System: Building management dashboards using BI tools and quantifying decision-making processes in each department.
  • Organizational Management: Strategy formulation, KPI management, and implementation of measures for developing next-generation leaders as the CIO office.

Attractive Points

  • New Organization Launch Phase: You can participate as a founding member redefining the IT infrastructure and processes of a communications and energy company.
  • High Perspective Directly Under the CxO: As the CIO's right-hand person, you can work closely with management and the CTO/VPoE, and be deeply involved in company-wide decision-making processes.
  • Hundreds of Billions of Yen in Big Impact: You will be able to lead large-scale IT investments and optimization projects in large-scale telecommunications businesses, including Rakuten Mobile.

Work Environment

The entire company CIO office has just under 20 people.

The organization as a whole has many mid-career hires, including not only those with experience in the telecommunications business, but also many who are new to the industry.

Company Info

Rakuten is Japan's largest marketplace and an internet ecosystem offering over 70 diverse services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networks. While Rakuten operates over 140 services globally, the Communications & Energy Company is the division that handles information and communication services, including mobile phone services, and power and energy-related businesses.

[Attractions: Opportunities for Growth and Challenge]

With over 70 businesses including e-commerce, finance, and mobile, employees can pursue diverse career paths depending on their motivation. The company also boasts excellent employee benefits, such as a free employee cafeteria with three meals a day.

[Company Culture: A Culture of "Seeing Things Through" and a Sense of Speed]

The spirit of "Get Things Done" is deeply ingrained, requiring a strong desire for achievement and a sense of speed. While maintaining a strong sense of unity centered around the founders, it is a dynamic and global workplace with a growing trend towards English as the official language.

Working Hours

(Standard working hours: 7 hours 30 minutes) Flexible working hours available (Core time: 11:00-15:00)

[Break] 60 minutes

[Overtime] Yes

[Remarks] Equivalent hours for fixed overtime pay: 40.0 hours/month

Job Requirements

[Required Qualifications]

  • 5+ years of experience in IT strategy, IT consulting, and system development within information systems organizations
  • Business-level English proficiency

[Preferred Qualifications]

  • Project experience in large organizations
  • Management experience

English Level

Business Conversation Level (TOEIC 735-860)

Japanese Level

Native Level

Salary

JPY - Japanese Yen JPY 8000K - JPY 13000K

Other Salary Description

Commuting allowance, health insurance, employee pension insurance, employment insurance, workers' compensation insurance, employee pension fund, retirement allowance system

Commuting allowance: Up to 50,000 yen per month

Social insurance: Comprehensive social insurance coverage

Employee pension fund: No additional information

Retirement allowance system: No additional information

We offer in-house seminars, hierarchical training, and other job-specific knowledge acquisition training. These programs are continuously planned, revised, and implemented, and the system is becoming increasingly comprehensive.

  • Onboarding training, hierarchical training, job knowledge acquisition training (including business school courses such as MBA), English language learning support (in-house IPTOEIC(R) test, English conversation, etc.), Japanese language learning support for foreigners, cross-cultural training, Global Experience Program (GEP)
  • Breakfast, lunch, and dinner are provided free of charge in principle. A variety of Japanese, Western, Chinese, and Italian dishes are available.
  • The head office has welfare facilities such as a sports gym, hair salon, and nail salon.

Holidays

[Holidays] 125 days

(Breakdown) Complete two-day weekend system, Saturday, Sunday, national holidays, 3 days in summer, 5 days at year-end and New Year holidays

[Paid leave] Available (10-20 days) (5 days granted after 3 months of employment)

Job Contract Period

Full-time employment

Nearest Station

Futako Tamagawa Rise Office (2-21-1 Tamagawa, Setagaya-ku, Tokyo)

《Access》

・1-minute walk from Futako Tamagawa Station on the Tokyu Den-en-toshi Line and Tokyu Oimachi Line

*If remote work is permitted for some employees, the work location will be the remote work location approved by the company.

*The work location at the time of hiring will be communicated in the job posting and offer letter for each position.

(Scope of changes to work location)

・Immediately after hiring: The above location

・Scope of changes: Location determined by the company (possibility of reassignment or transfer nationwide and overseas)

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